Migration

jamesB
2 Posts
jamesB posted this 29 March 2022
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Hello

We had a catastrophic loss of our server and website backups. We have been able to import published sites using HTTRACK
https://www.httrack.com/ . Basically, HTTRACK mirrors the cache, and places all the files accordingly.

This works on all other sites for some reason except yo0urs. It is stating that there is no cache to mirror. Please advise on importing website
Thank you

Hello We had a catastrophic loss of our server and website backups. We have been able to import published sites using HTTRACK https://www.httrack.com/ . Basically, HTTRACK mirrors the cache, and places all the files accordingly. This works on all other sites for some reason except yo0urs. It is stating that there is no cache to mirror. Please advise on importing website Thank you
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Support Team
Support Team posted this 29 March 2022

Hello James,

Thanks for contacting us

Please elaborate more on that.

Where was your server exactly and how it’s happened? From where you want to import the Nicepage website? What about the project in the Nicepage Desktop app?! Did you manage to make the backup of your website in the app?
As we’ve noticed the software that you mentioned in your message above was released back in 2017. Unfortunately, we were not able to test the compatibility with Nicepage.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello James, Thanks for contacting us Please elaborate more on that. Where was your server exactly and how it’s happened? From where you want to import the Nicepage website? What about the project in the Nicepage Desktop app?! Did you manage to make the backup of your website in the app? As we’ve noticed the software that you mentioned in your message above was released back in 2017. Unfortunately, we were not able to test the compatibility with Nicepage. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
jamesB
2 Posts
jamesB posted this 31 March 2022

Sadly, you are wrong about my release. I just installed 4.7.1 Look-up Invoice 23477686.

Now that we have established and resolved this issue, maybe I can get some assistance. Its good to know I can't count on tech support past my license expiration.

...you've wasted 3 of the days of my license.

Sadly, you are wrong about my release. I just installed 4.7.1 Look-up Invoice 23477686. Now that we have established and resolved this issue, maybe I can get some assistance. Its good to know I can't count on tech support past my license expiration. ...you've wasted 3 of the days of my license.
Support Team
Support Team posted this 31 March 2022

Hi James,

We are aware of your Personal Edition license and we are glad that you were able to sort it out.

Let us know if you have any further questions

Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi James, We are aware of your Personal Edition license and we are glad that you were able to sort it out. Let us know if you have any further questions Thank you. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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