Help not working in OS Monterey

roland.simmer
2 Posts
roland.simmer posted this 24 March 2022
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I try tu use Help in OS X Monterey M1 but it does only open Safari but no pages are loaded...
anyone know what to do?

I try tu use Help in OS X Monterey M1 but it does only open Safari but no pages are loaded... anyone know what to do?
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Support Team
Support Team posted this 24 March 2022

Hi Roland,

Do you mean that you type some search term in the Help section in the desktop application and then the article is not loaded in the browser? Please let me know what exactly you were typing in the help section and what exact link you were opening. Also what URL do you see if your Safari tab when the browser is opened.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Roland, Do you mean that you type some search term in the Help section in the desktop application and then the article is not loaded in the browser? Please let me know what exactly you were typing in the help section and what exact link you were opening. Also what URL do you see if your Safari tab when the browser is opened. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
roland.simmer
2 Posts
roland.simmer posted this 04 April 2022

Hello,
for example I clicked on USER - MY Questions, and the browser opens but it stays empty the link is not opened.
Same thing when you go in the help section and click any subject, browser opens but no reaction in the browser.
I just tried, copy link in the "my questions" section and it opens the forum... there is no url in the browser...
cheers
roland

Hello, for example I clicked on USER - MY Questions, and the browser opens but it stays empty the link is not opened. Same thing when you go in the help section and click any subject, browser opens but no reaction in the browser. I just tried, copy link in the "my questions" section and it opens the forum... there is no url in the browser... cheers roland
Support Team
Support Team posted this 04 April 2022

Hi Roland,

Could you please open the console tab in your browser and reproduce the issue with the link not opened and copy the screenshot of the error message that you see in the console tab.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roland, Could you please open the console tab in your browser and reproduce the issue with the link not opened and copy the screenshot of the error message that you see in the console tab. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 04 April 2022

Hi Roland,

Could you please open the console tab in your browser and reproduce the issue with the link not opened and copy the screenshot of the error message that you see in the console tab.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roland, Could you please open the console tab in your browser and reproduce the issue with the link not opened and copy the screenshot of the error message that you see in the console tab. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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