export unauthorized project

I can't export directly through FTP either.

Hi,

Do you see the same message when you export to another folder? If not, please check the permissions of the folder from the screenshot.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi
Yes I see the same message when trying to export to any other folder

And I can't export and publish via FTP either.

Alimentarius,

Try to log out, uninstall, reinstall Nicepage, and then log in. Also, try publishing to the Desktop folder.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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Last edited 23 March 2022 by Support Team

Hi
I have already uninstalled and re-installed and the problem persists.

Alimentarius,

Try to log out, uninstall, reinstall Nicepage, and then log in. Also, try publishing to the Desktop folder.

...................................................
Sincerely,
Alan R.
Nicepage Support Team

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Hi
I have already uninstalled and re-installed and the problem persists.

Hi,

Is this your local drive or a shared device? Please try to choose some other hard drive as the export location.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi,

Is this your local drive or a shared device? Please try to choose some other hard drive as the export location.

...................................................
Sincerely,
Hella
Nicepage Support Team

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This is my local drive

Hi,

Please open Profile >> Preferences and provide a screenshot of the window.

Yes I see the same message when trying to export to any other folder

Did you try exporting to Desktop, on a different drive, and the folder outside the /Users directory?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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