deleting section on one page will also delete section on other pages

J Developer
17 Posts
J Developer posted this 15 March 2022
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its alreadty happend twice in this short time working with nicepage
why deleting and changing on one page will effect and delete sections on other pages that im not working on????????

on top of that why cant nicepage import pages that are already domain configured????
message cant import the domain contact support.

on top of that the import is not complete meny sections are missing

its alreadty happend twice in this short time working with nicepage why deleting and changing on one page will effect and delete sections on other pages that im not working on???????? on top of that why cant nicepage import pages that are already domain configured???? message cant import the domain contact support. on top of that the import is not complete meny sections are missing
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Support Team
Support Team posted this 15 March 2022

Hi David,

Could you please provide more details about the problem. Maybe you could provide some screenshots of the blocks that were deleted? Also the project with the issue will be helpful.

why cant nicepage import pages that are already domain configured????
message cant import the domain contact support.

This issue is also not clear, please provide some screenshots.

the import is not complete meny sections are missing

We need your project, the link to the site where we could see the missing content.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi David, Could you please provide more details about the problem. Maybe you could provide some screenshots of the blocks that were deleted? Also the project with the issue will be helpful. > why cant nicepage import pages that are already domain configured???? message cant import the domain contact support. This issue is also not clear, please provide some screenshots. >the import is not complete meny sections are missing We need your project, the link to the site where we could see the missing content. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
J Developer
17 Posts
J Developer posted this 15 March 2022

thank you for the response
but i can’t take screen shot every time there is a problem here
we buy this system so we can design and deliver on a tight schedule

changing one page that coz the other pages to change in common on this software test it and see what is wrong

im my case I already built the same page 3 times now.
Every time I add new page and work on it I find changes in other pages that was already done

thank you for the response but i can’t take screen shot every time there is a problem here we buy this system so we can design and deliver on a tight schedule changing one page that coz the other pages to change in common on this software test it and see what is wrong im my case I already built the same page 3 times now. Every time I add new page and work on it I find changes in other pages that was already done
Support Team
Support Team posted this 16 March 2022

Hi David,

We are sorry for the issue you had, but we haven't heard about such a problem before. Each page is unique and it should not affect other pages. The only blocks that are shared between the pages are the Header and Footer blocks. So if the problem happens again, please try to save the project and some screenshots showing your changes so we could investigate the problem.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi David, We are sorry for the issue you had, but we haven't heard about such a problem before. Each page is unique and it should not affect other pages. The only blocks that are shared between the pages are the Header and Footer blocks. So if the problem happens again, please try to save the project and some screenshots showing your changes so we could investigate the problem. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
J Developer
17 Posts
J Developer posted this 17 March 2022

noted
thank you i will do that

noted thank you i will do that
Support Team
Support Team posted this 17 March 2022

Hi David,

You are welcome. Feel free to contact us on any occasion.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi David, You are welcome. Feel free to contact us on any occasion. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
richardburke.acc
3 Posts
richardburke.acc posted this 23 March 2022

Hi,

I am having basically the exact same problem and this is driving me crazy and extremely delaying my work.

Details:
I have a single page site. But I duplicated the page twice once finished. This was to make 3 language options.
Hence I have Index_English, Index_French and Index_Ukraine.
The blocks on each page are basically all the same, I simply just updated the text and a little spacing for each language.

90% of the time I can go in, make a slight text change to the French page, publish it and all is good.
But sometimes I click publish and it just duplicates to ALL THREE PAGES.
This means now I have still have pages Index_English, Index_French and Index_Ukraine but the content for all three is the content of the last one I published!!
I have had to go back and rewrite ALL TEXT 3 times now.

Clearly there is some link happening between duplicated pages or blocks, or maybe when you publish one page after another.

As David said "we buy this system so we can design and deliver on a tight schedule" but fixing this issue repeatedly is taking more time then me just developing the site myself.

Hi, I am having basically the exact same problem and this is driving me crazy and extremely delaying my work. Details: I have a single page site. But I duplicated the page twice once finished. This was to make 3 language options. Hence I have Index_English, Index_French and Index_Ukraine. The blocks on each page are basically all the same, I simply just updated the text and a little spacing for each language. 90% of the time I can go in, make a slight text change to the French page, publish it and all is good. But sometimes I click publish and it just duplicates to ALL THREE PAGES. This means now I have still have pages Index_English, Index_French and Index_Ukraine but the content for all three is the content of the last one I published!! I have had to go back and rewrite ALL TEXT 3 times now. Clearly there is some link happening between duplicated pages or blocks, or maybe when you publish one page after another. As David said "we buy this system so we can design and deliver on a tight schedule" but fixing this issue repeatedly is taking more time then me just developing the site myself.
Support Team
Support Team posted this 24 March 2022

Hi Richard,

The duplicated pages are independent of each other. The duplicated blocks are not connected to each other except for the Header and Footer.
If the issue is reproducible please create a new private topic, describe it in detail and provide access to the CMS admin panel or Desktop Project so we can reproduce it on our side.
Does the issue happen always with the same settings/blocks/pages?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Richard, The duplicated pages are independent of each other. The duplicated blocks are not connected to each other except for the Header and Footer. If the issue is reproducible please create a new private topic, describe it in detail and provide access to the CMS admin panel or Desktop Project so we can reproduce it on our side. Does the issue happen always with the same settings/blocks/pages? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
richardburke.acc
3 Posts
richardburke.acc posted this 24 March 2022

I notice this issue mainly when I publish and always with the same 3 pages.
As I said, I make a slight change to the French Index, click publish and now notice it did not just apply the change to one pages but to all of them. So I end up with 3 pages all in French and lost my translations.

I have seen it happen with just a block tho but not as often. I made a change to a block on one of the languages and it applied the change to all three pages.

I only have a license to make 2 website. If you want to increase my license so I can make another website I can quickly see if I can reproduce the issue but Im not playing around with the websites that I am using.

I notice this issue mainly when I publish and always with the same 3 pages. As I said, I make a slight change to the French Index, click publish and now notice it did not just apply the change to one pages but to all of them. So I end up with 3 pages all in French and lost my translations. I have seen it happen with just a block tho but not as often. I made a change to a block on one of the languages and it applied the change to all three pages. I only have a license to make 2 website. If you want to increase my license so I can make another website I can quickly see if I can reproduce the issue but Im not playing around with the websites that I am using.

Last edited 24 March 2022 by richardburke.acc

MerlinAZ
2772 Posts
MerlinAZ posted this 24 March 2022

You say your license only allows 2 sites?
Check the grid since that doesn't exist.
You might have more.
What plan are you on?

You say your license only allows 2 sites? Check the grid since that doesn't exist. You might have more. What plan are you on?
richardburke.acc
3 Posts
richardburke.acc posted this 24 March 2022

You say your license only allows 2 sites?
Check the grid since that doesn't exist.
You might have more.
What plan are you on?

Actually yes you are right. I thought I had made a mistake when registering but it is just another problem.

I have paid for a business license but every time I try to make another by clicking "+ New Site"
I just get a pop up telling me to upgrade 🤦‍♂️
Is says its activated but it still wont let me.

> You say your license only allows 2 sites? > Check the grid since that doesn't exist. > You might have more. > What plan are you on? Actually yes you are right. I thought I had made a mistake when registering but it is just another problem. I have paid for a business license but every time I try to make another by clicking "+ New Site" I just get a pop up telling me to upgrade 🤦‍♂️ Is says its activated but it still wont let me.
MerlinAZ
2772 Posts
MerlinAZ posted this 24 March 2022

Check how many sites you uploaded from the Desktop version to the Nicepage web host, and online web app total.
If you have less than 3 and it won't let you add, support will need to look into it.

Check how many sites you uploaded from the Desktop version to the Nicepage web host, and online web app total. If you have less than 3 and it won't let you add, support will need to look into it.
dfranklin
7 Posts
dfranklin posted this 06 February 2024

I figured it out. I was adding the text to the "footer" of the page instead of a new text block. Problem solved. I saw this in the forum on 2 separate posts that were unresolved. The response is to make sure that the content for separate pages is not added to the footer.

I figured it out. I was adding the text to the "footer" of the page instead of a new text block. Problem solved. I saw this in the forum on 2 separate posts that were unresolved. The response is to make sure that the content for separate pages is not added to the footer.
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