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My homepage is not displayed correctly suddenly

roman.senkyr
19 Posts
roman.senkyr posted this 14 March 2022
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Hello. On my homepage https://www.mestskagalerie.cz/ is missing pictures although I can see them on editor. The mistake occured suddenly, nobody edited the contain...

Help please!

Thank you Roman

Hello. On my homepage https://www.mestskagalerie.cz/ is missing pictures although I can see them on editor. The mistake occured suddenly, nobody edited the contain... Help please! Thank you Roman
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roman.senkyr
19 Posts
roman.senkyr posted this 16 March 2022

Hi, Olivia.

We can close this topic, thank you once again.

Many regards, Roman

Hi, Olivia. We can close this topic, thank you once again. Many regards, Roman
Support Team
Support Team posted this 16 March 2022

Hi Roman,

We are glad that everything is ok now.
Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roman, We are glad that everything is ok now. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
roman.senkyr
19 Posts
roman.senkyr posted this 16 March 2022

Hello, Olivia.

You are number one, thank you. The problem made the plugin Autoptimize after automatic update.

Thank you so much!

Roman

Hello, Olivia. You are number one, thank you. The problem made the plugin Autoptimize after automatic update. Thank you so much! Roman
Support Team posted this 15 March 2022

Hi Roman,

I tested your website in Desktop Chrome. The website still looks ok. Chrome shows the following link to the image:
https://www.mestskagalerie.cz/wp-content/uploads/2020/10/MGbannerTest2.png

But I now see the issue in Firefox. It shows the following link to the image:
data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E

Nicepage provides links to the images in one form only. It looks like some third-party plugin replaces the proper image link with a different link. Please disable all third-party plugins one by one for testing. Most probably one of the plugins is causing the issue.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roman, I tested your website in Desktop Chrome. The website still looks ok. Chrome shows the following link to the image: https://www.mestskagalerie.cz/wp-content/uploads/2020/10/MGbannerTest2.png But I now see the issue in Firefox. It shows the following link to the image: data:image/svg+xml,%3Csvg%20xmlns=%22http://www.w3.org/2000/svg%22%20viewBox=%220%200%20500%20300%22%3E%3C/svg%3E Nicepage provides links to the images in one form only. It looks like some third-party plugin replaces the proper image link with a different link. Please disable all third-party plugins one by one for testing. Most probably one of the plugins is causing the issue. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
roman.senkyr
19 Posts
roman.senkyr posted this 15 March 2022

So, any idea please? - it is official town gallery webpage... :(

So, any idea please? - it is official town gallery webpage... :(
roman.senkyr
19 Posts
roman.senkyr posted this 14 March 2022

Hello Olivia.

I do not understand it. My problem persist also in incognito mode, the webpage was also checked by my colleagues from different part of our town (! they announced this problem to me first ) and this problem is also in my mobile chrome browser (attachment)... It seems to me that the pictures disappeared after page relaunch - maybe I had it on my cache but now we all have only one picture near Bronx! part and others are still missing...

Hello Olivia. I do not understand it. My problem persist also in incognito mode, the webpage was also checked by my colleagues from different part of our town (! they announced this problem to me first ) and this problem is also in my mobile chrome browser (attachment)... It seems to me that the pictures disappeared after page relaunch - maybe I had it on my cache but now we all have only one picture near Bronx! part and others are still missing...
Support Team
Support Team posted this 14 March 2022

Hi Roman,

As I can see, all images are displayed on the Home page:

home-page-images.png

Does the issue happen in all browsers and in incognito mode?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Roman, As I can see, all images are displayed on the Home page: !home-page-images.png! Does the issue happen in all browsers and in incognito mode? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
roman.senkyr
19 Posts
roman.senkyr posted this 14 March 2022

The page on editor

The page on editor
roman.senkyr
19 Posts
roman.senkyr posted this 14 March 2022

The problem is only on homepage

The problem is only on homepage
roman.senkyr
19 Posts
roman.senkyr posted this 14 March 2022

Yes, thank you

Yes, thank you
Support Team
Support Team posted this 14 March 2022

Hi Roman,

I have visited the link you have provided and I do see images in the page. Could you please attach a screenshot of what issue do you get on your end?

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Roman, I have visited the link you have provided and I do see images in the page. Could you please attach a screenshot of what issue do you get on your end? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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