Counter problem after upgrade. ver: 4.6.5

7 Posts

golyooo89 posted this 12 March 2022

Hi nicepage,

I have a little problem.

There has been a problem with the counter since the update.

The Counter, with the latest update, has gone crazy. :)

The "ANIMATE BACK ON SCROLL" function on the animation tab cannot be turned off, so it is very annoying that if the block restarts, it will count again. So far, it has worked by spinning once and staying that way until you leave a card. Now I would go into the function and it wouldn’t come out. I'm using a desktop version, I'm attaching some pictures. thanks for the help.

In the previous version, under the Counter menu item, the "ANIMATE BACK ON SCROLL" function could be turned off. There is nothing here now.

For all other animations, the function works but COUNTER does not work.

Hi nicepage, I have a little problem. There has been a problem with the counter since the update. The Counter, with the latest update, has gone crazy. :) The "ANIMATE BACK ON SCROLL" function on the animation tab cannot be turned off, so it is very annoying that if the block restarts, it will count again. So far, it has worked by spinning once and staying that way until you leave a card. Now I would go into the function and it wouldn’t come out. I'm using a desktop version, I'm attaching some pictures. thanks for the help. In the previous version, under the Counter menu item, the "ANIMATE BACK ON SCROLL" function could be turned off. There is nothing here now. For all other animations, the function works but COUNTER does not work.

nicepage-problem

275420940-262869342701253-2423800378020166541-n.jpg

275601833-456147362967081-5395807009547465609-n.jpg

275395983-731420011372861-1874780007174094026-n.jpg

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11 Replies

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7 Posts

golyooo89 posted this 04 April 2022

Ist okay.

Thank you MerlinAZ :)

Misi

Ist okay. Thank you MerlinAZ :) Hi Misi

2697 Posts

MerlinAZ posted this 04 April 2022

Releases are typically every 2 weeks, but not always.
Maybe end of next week?

Releases are typically every 2 weeks, but not always. Maybe end of next week?

7 Posts

golyooo89 posted this 04 April 2022

Hi Susanna,

Thanks for the information.

That's good news. :)

Do you know when version 4.9 will be released?

Thanks again for your help!

Udv

Misi

Hi Susanna, Thanks for the information. That's good news. :) Do you know when version 4.9 will be released? Thanks again for your help! Udv Misi

Support Team posted this 04 April 2022

Hi Mihály,

Our developers have fixed this issue. The fix will be available in the next Nicepage 4.9 version.
Let us know if you have any further questions.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mihály, Our developers have fixed this issue. The fix will be available in the next Nicepage **4.9** version. Let us know if you have any further questions. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

7 Posts

golyooo89 posted this 01 April 2022

Hi Susanna,

Okay...

Thanks...

Hi Susanna, Okay... Thanks...

Support Team posted this 31 March 2022

Hi,

Unfortunately still no response from developers but I have asked them to investigate the issue ASAP.
We will contact you as soon as we receive any news from the developers.

Thanks for your patience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Unfortunately still no response from developers but I have asked them to investigate the issue ASAP. We will contact you as soon as we receive any news from the developers. Thanks for your patience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

7 Posts

golyooo89 posted this 26 March 2022

Hi Paul,

The problem is that I would slowly launch my website, which I have been developing for 1 time and which, based on the previous version: 4.5.4, worked perfectly. The Counter is.
Even if I restore the version, the webpage will no longer allow me to save the work, because the version has been updated before.

The problem is quite annoying unfortunately, I don't want to take out the counters completely. Isn't it possible to rush things? If it worked in the previous version I wouldn’t think it would be that hard to fix the problem.

Thanks for the help.

Hi
Misi

Hi Paul, The problem is that I would slowly launch my website, which I have been developing for 1 time and which, based on the previous version: 4.5.4, worked perfectly. The Counter is. Even if I restore the version, the webpage will no longer allow me to save the work, because the version has been updated before. The problem is quite annoying unfortunately, I don't want to take out the counters completely. Isn't it possible to rush things? If it worked in the previous version I wouldn’t think it would be that hard to fix the problem. Thanks for the help. Hi Misi

Support Team posted this 22 March 2022

Hi Mihály,

There is no news, unfortunately. Once we receive any updates on this matter, we will make sure to let you know.
...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Mihály, There is no news, unfortunately. Once we receive any updates on this matter, we will make sure to let you know. ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

7 Posts

golyooo89 posted this 18 March 2022

Hi Paul,

Do you already know something about when colleagues can fix the problem?

Thanks.

Hi Paul, Do you already know something about when colleagues can fix the problem? Thanks.

7 Posts

golyooo89 posted this 14 March 2022

Thank you so mutch! :)

Is Solution

Support Team posted this 14 March 2022

Hi, Mihály,

Thanks for being our customer!

Yes, we can see the issue with the animation tab of the Counter Element. We have asked our developers to investigate this issue. When we receive news from them, we will contact you.

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Mihály, Thanks for being our customer! Yes, we can see the issue with the animation tab of the Counter Element. We have asked our developers to investigate this issue. When we receive news from them, we will contact you. Let us know if you need our further help! ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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Counter problem after upgrade. ver: 4.6.5

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