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Cannot import files

alicja.czajka
1 Posts
alicja.czajka posted this 11 March 2022
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I just bought a premium license and was trying to import my files. When I am trying to do it I am getting a pop-up that I can upgrade my license to premium (which I already did) and I can't upload anything.

I just bought a premium license and was trying to import my files. When I am trying to do it I am getting a pop-up that I can upgrade my license to premium (which I already did) and I can't upload anything.
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Support Team
Support Team posted this 11 March 2022

Hi, Alicja,

Thanks for being our customer!

Please note that you can have up to 5 sites at the same time in Nicepage Desktop and only one site in Nicepage Online (for users with the Personal license that you have). I suppose that you have reached the limit and that's why you cannot import Projects.

If you need to import a Project, export a site as a Project and remove it from the dashboard.

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Alicja, Thanks for being our customer! Please note that you can have **up to 5 sites** at the same time in Nicepage Desktop and **only one site** in Nicepage Online (for users with the **Personal** license that you have). I suppose that you have reached the limit and that's why you cannot import Projects. If you need to import a Project, export a site as a Project and remove it from the dashboard. Let us know if you need our further help! ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
MerlinAZ
2697 Posts
MerlinAZ posted this 11 March 2022

Screenshot?
I would log out and back in and try again.

Screenshot? I would log out and back in and try again.

Last edited 11 March 2022 by MerlinAZ

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