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Contact form Submit does not do the job

dakhtoufik
5 Posts
dakhtoufik posted this 10 March 2022
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Impossible to have SUBMIT button working for contact form.
Problem with config. Can someone help to resolve the issue.
Nicepasge does not explain in simple word how to do

Thank you

Impossible to have SUBMIT button working for contact form. Problem with config. Can someone help to resolve the issue. Nicepasge does not explain in simple word how to do Thank you
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Support Team
Support Team posted this 10 March 2022

Hi, Toufik,

Thanks for being our customer!

Please give us the URL of the website and specify the page with the contact form so we could check.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Toufik, Thanks for being our customer! Please give us the URL of the website and specify the page with the contact form so we could check. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
dakhtoufik
5 Posts
dakhtoufik posted this 10 March 2022

Thank you,
Please find below my URL and the page:
URL: http://keelean.lu
The page: contact

Thank you, Please find below my URL and the page: URL: http://keelean.lu The page: contact
Support Team
Support Team posted this 11 March 2022

Hi, Toufik,

Unfortunately, the site is not accessible. Please check its accessibility so we could check the website.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Toufik, Unfortunately, the site is not accessible. Please check its accessibility so we could check the website. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
dakhtoufik
5 Posts
dakhtoufik posted this 15 March 2022

Hi Paul C.

Sorry I had typing mistake. Please find below requested URL and contact page
(Remimder: The submit button did not respond)
URL: http://keeplean.lu
The page: contact

Thank you for yur help

Hi Paul C. Sorry I had typing mistake. Please find below requested URL and contact page (Remimder: The submit button did not respond) URL: http://keeplean.lu The page: contact Thank you for yur help
Support Team
Support Team posted this 16 March 2022

Hi, Toufik,

I suppose that your issue is related to the fact that your website is not secure. Browsers may not allow sending emails from insecure websites. You can ask your hosting provider concerning the SSL certificate and how to get it (it makes your website secure).

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Toufik, I suppose that your issue is related to the fact that your website is not secure. Browsers may not allow sending emails from insecure websites. You can ask your hosting provider concerning the SSL certificate and how to get it (it makes your website secure). Let us know if you need our further help! ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
dakhtoufik
5 Posts
dakhtoufik posted this 16 March 2022

Hi Paul,
I confirm that SSL is active now and I have still the same issue.
URL: https://keeplean.lu
Page: Contact
For SUBMIT button I am using:
mail: info@keeplean.lu
URL: https://keeplean.lu
is this configurtion correct? I saw URL box starting with the following sign (#) I removed this sign and i put this: https://keeplean.lu
thank to help me I am really getting lost (by the way I can not find youtube video about contact forn)
Best regards
Toufik.

Hi Paul, I confirm that SSL is active now and I have still the same issue. URL: https://keeplean.lu Page: Contact For SUBMIT button I am using: **mail:** info@keeplean.lu **URL**: https://keeplean.lu is this configurtion correct? I saw URL box starting with the following sign (#) I removed this sign and i put this: https://keeplean.lu thank to help me I am really getting lost (by the way I can not find youtube video about contact forn) Best regards Toufik.
Support Team
Support Team posted this 16 March 2022

Hi, Toufik,

As I understand, you selected the URL method of sending emails, didn't you? If yes, try to change the method and select, for example, PHP Script. Here is the detailed instruction: https://nicepage.com/doc/62334/send-emails-with-php-script

However, if you want to use the URL method, please follow this instruction: https://nicepage.com/doc/66444/send-emails-with-custom-form-action
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Toufik, As I understand, you selected the URL method of sending emails, didn't you? If yes, try to change the method and select, for example, PHP Script. Here is the detailed instruction: https://nicepage.com/doc/62334/send-emails-with-php-script However, if you want to use the URL method, please follow this instruction: https://nicepage.com/doc/66444/send-emails-with-custom-form-action ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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