Nicepage Wordpress Plugin Update Error

gfq
12 Posts
gfq posted this 12 February 2019
Report a bug

A new update showed up for the Nicepage Plugin in WordPress. I clicked the update link and now get an error message. 'Unable to activate Nicepage plugin, because plugin nicepage is already activated. Please deactivate nicepage first.'

I can't even go to the Plugins page in the Dashboard, I get the same error message.
If I click the Nicepage Plugin's Settings, same error message.

A new update showed up for the Nicepage Plugin in WordPress. I clicked the update link and now get an error message. 'Unable to activate Nicepage plugin, because plugin nicepage is already activated. Please deactivate nicepage first.' I can't even go to the Plugins page in the Dashboard, I get the same error message. If I click the Nicepage Plugin's Settings, same error message.
wp-plugin-error
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10 Replies
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gfq
12 Posts
gfq posted this 13 February 2019

Ok, I deleted the whole thing and started over. Glad it was only a demo site and not the main. I like the product but this is the second issue I have encountered since purchasing the application less than 4 days ago.

Ok, I deleted the whole thing and started over. Glad it was only a demo site and not the main. I like the product but this is the second issue I have encountered since purchasing the application less than 4 days ago.
fred224
11 Posts
fred224 posted this 13 February 2019

Yep I have the same error what the do?

Yep I have the same error what the do?
gfq
12 Posts
gfq posted this 13 February 2019

Worse it becomes 'fatal error' when you try to go the Plugins page. Not that I have that issue anymore since I deleted and reinstalled. But I am not touching the NP update that showed up in the new install.

Worse it becomes 'fatal error' when you try to go the Plugins page. Not that I have that issue anymore since I deleted and reinstalled. But I am not touching the NP update that showed up in the new install.
Support Team
Support Team posted this 13 February 2019

Hi all,

We are terribly sorry for the issue. Our developers are working now to fix it. Unfortunately the only way to make the site accessible is to rename the Nicepage plug-in folder on your server in some other name so it won't be causing the issue. The new update for the plug-in with the fix for the issue will be available in several hours. We'll let you know as soon as it is available.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi all, We are terribly sorry for the issue. Our developers are working now to fix it. Unfortunately the only way to make the site accessible is to rename the Nicepage plug-in folder on your server in some other name so it won't be causing the issue. The new update for the plug-in with the fix for the issue will be available in several hours. We'll let you know as soon as it is available. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gfq
12 Posts
gfq posted this 13 February 2019

Thanks, Hella. It's an easy fix if we can just rename the folder and have it go away until you guys release the fix.

Thanks, Hella. It's an easy fix if we can just rename the folder and have it go away until you guys release the fix.
Support Team
Support Team posted this 13 February 2019

Hi,

I just wanted to let you know that the plug-in was updated and the problem is solved. Please use the latest version and that should solve the problem.
Sorry once again for the inconvenience.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, I just wanted to let you know that the plug-in was updated and the problem is solved. Please use the latest version and that should solve the problem. Sorry once again for the inconvenience. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Esquire
13 Posts
Esquire posted this 13 February 2019

Still not working.

Still not working.
Support Team
Support Team posted this 13 February 2019

Hi Stuart,

I see that you have created another topic, we'll discuss the problem there further.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Stuart, I see that you have created another topic, we'll discuss the problem there further. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Esquire
13 Posts
Esquire posted this 13 February 2019

Hi Stuart,

I see that you have created another topic, we'll discuss the problem there further.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thanks Hella. And thanks to Arthur who tried to call me about this issue. Great service and much appreciated.

> Hi Stuart, > > I see that you have created another topic, we'll discuss the problem there further. > > ................................................... > Sincerely, > Hella > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp Thanks Hella. And thanks to Arthur who tried to call me about this issue. Great service and much appreciated.
Support Team
Support Team posted this 13 February 2019

Hi,

You are welcome. Sorry for the issue with the plug-in. We are glad that we can help you.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, You are welcome. Sorry for the issue with the plug-in. We are glad that we can help you. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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