I paid $Au88.92 for an upgrade from free to personal and never got it I am suppose to get 5 sites and can still only get 1.
I have spent days on this trying to figure out why I never got my upgrade
Please respond
You bought the desktop version I’m assuming?
Are you logged in?
Are you trying to use the web app which is a different product?
Screenshot?
Last edited 07 March 2022 by MerlinAZ
Thanks for your help I have moved on, I wasted so much time on this
I'll come back in a few days when my head is a bit clearer and see what is going on with it. I'll bet its only 1 click away
I have started on another web builder and all I want to do is finish.
Thanks again
John
Hi John,
You have purchased the Designer App Pack that includes the desktop application where you can have 5 sites in your dashboard. Please install the desktop application, log in to activate it and the license will be applied.
If you work with the online builder, you can export the theme as a Project ad import it then into the desktop application to continue the development.
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Sincerely,
Hella
Nicepage Support Team
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