link issue

Web Sarathi
16 Posts
Web Sarathi posted this 26 February 2022
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Unable to link icons, images & text to other URLs. Sometimes url link options appears but most of the time it doesn't appear & assist us to link with the existing pages only. These problems we're facing in wordpress only. Offline app is doing great. Need help & support.

Unable to link icons, images & text to other URLs. Sometimes url link options appears but most of the time it doesn't appear & assist us to link with the existing pages only. These problems we're facing in wordpress only. Offline app is doing great. Need help & support.
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Support Team
Support Team posted this 28 February 2022

Hi Techovr,

Please let me know if you click on the link directly or on the 3-dot button in the options? It should be working with this button clicked.
I will ask our developers to check it out.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi Techovr, Please let me know if you click on the link directly or on the 3-dot button in the options? It should be working with this button clicked. I will ask our developers to check it out. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Web Sarathi
16 Posts
Web Sarathi posted this 28 February 2022

We are selecting any text, symbols, shapes or images then click on add hyperlink button near 3 dots. then aometimes it given option to enter hyperlink but most of the time a window popup with list of pages only to select & link. On page refresh it gets active again but few minutes it again starts giving the same issue again

We are selecting any text, symbols, shapes or images then click on add hyperlink button near 3 dots. then aometimes it given option to enter hyperlink but most of the time a window popup with list of pages only to select & link. On page refresh it gets active again but few minutes it again starts giving the same issue again
Support Team
Support Team posted this 28 February 2022

Hi,

Thanks for the details. We'll check the issue further.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Thanks for the details. We'll check the issue further. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Web Sarathi
16 Posts
Web Sarathi posted this 03 March 2022

We replaced whitelabel plugin with nicepage plugin. Now it looks working now.

Is there any method to auto update whitelabel plugin too on wordpress??

We replaced whitelabel plugin with nicepage plugin. Now it looks working now. Is there any method to auto update whitelabel plugin too on wordpress??
Support Team
Support Team posted this 03 March 2022

Hi,

Unfortunately the White Lable plug-in cannot be updated from the site backend, you need to upload the new version each time you want to update the plug-in.

As for the issue with the link dialog, our developers are investigating it and we hope that the solution would be available in future updates.
...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Unfortunately the White Lable plug-in cannot be updated from the site backend, you need to upload the new version each time you want to update the plug-in. As for the issue with the link dialog, our developers are investigating it and we hope that the solution would be available in future updates. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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