Updates have ruined my website files and Nice page Software do that now it is limited after I purchased!?

chantzwebsite
7 Posts
chantzwebsite posted this 21 February 2022
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I bought the unlimited for a reason. Now its not unlimited? This is the only reason I came here. So now I've lost my website files and the software I bought outright because of updates!???! . Not very good experience and now you no longer specialize in just the website software but also the hosting!? Less attention on your main project and issues at hand. I really would like my website project file back at the least. Please advise if it is a mistake. Thanks

I bought the unlimited for a reason. Now its not unlimited? This is the only reason I came here. So now I've lost my website files and the software I bought outright because of updates!???! . Not very good experience and now you no longer specialize in just the website software but also the hosting!? Less attention on your main project and issues at hand. I really would like my website project file back at the least. Please advise if it is a mistake. Thanks
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chantzwebsite
7 Posts
chantzwebsite posted this 21 February 2022

Updates have ruined my website files and Nice page Software so that now it is limited after I purchased!?

Updates have ruined my website files and Nice page Software so that now it is limited after I purchased!?
MerlinAZ
2689 Posts
MerlinAZ posted this 21 February 2022

It sounds like you installed a version after the updates expired. Look under your name at the top right under available versions to see the last version before your updates expired and install that.

It sounds like you installed a version after the updates expired. Look under your name at the top right under available versions to see the last version before your updates expired and install that.

Last edited 21 February 2022 by MerlinAZ

Support Team
Support Team posted this 22 February 2022

Hi Chantz,

Could you please install the latest version available here:
https://nicepage.com/User/app/downloads

And let me know if there are any issues with the missing project.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Chantz, Could you please install the latest version available here: https://nicepage.com/User/app/downloads And let me know if there are any issues with the missing project. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
chantzwebsite
7 Posts
chantzwebsite posted this 01 March 2022

How do I even make find and restore backup? Can I retrieve my nicepages project file with only the exported HTML folder so I can continue to edit my website?

How do I even make find and restore backup? Can I retrieve my nicepages project file with only the exported HTML folder so I can continue to edit my website?
MerlinAZ
2689 Posts
MerlinAZ posted this 01 March 2022

Only the Project file for the site can be imported back in.
Or, look for 2 other things.
The working site: Documents\Nicepage\Site_####
or
backups: Documents\Nicepage\backups

Only the Project file for the site can be imported back in. Or, look for 2 other things. The working site: Documents\Nicepage\Site_#### or backups: Documents\Nicepage\backups

Last edited 01 March 2022 by MerlinAZ

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