Upgrade Failed for version 4.5.4

Hi, Walter,

Did Nicepage from the start menu work well before? If yes, try to do the following: find the Nicepage app in the Users\user\AppData\Local\Programs\Nicepage folder, launch the Nicepage.exe file, upgrade the app, and replace the current copy from the start menu with the new. What result will you have?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

This is what I got when trying to run it.

Hi, Walter,

OK, please try to click on Nicepage.exe with the right mouse button, and select the Run as administrator option. Will the result be the same?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

That worked :-) Thanks Paul!!!!!!!!!!!

Hi, Walter,

You're welcome! Please let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

HI....
I just tried upgrading to 4.7.1. I'm getting this error message:

Hi, Walter,

Sorry for the delay (due to the weekend).

I suppose that you tried to open Nicepage from the start menu, but the shortcut was related to the path that does not exist anymore. In this case, you should go to the root of Nicepage (AppData/Local/Programs/Nicepage), find the Nicepage.exe file, and create a new shortcut. In order to update the app, simply start the Nicepage.exe file.

Let us know if you need our further help!
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Yep....Nothing happens when I click the Icon on the Start Page. Went to the directory and tried to run the EXE. Got a permissions Error so I tried running as Administrator but got the same error?

Hi, Walter,

Do you mean that you have this error even after running the app as administrator?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Yes...run as Admin

Hi, Walter,

OK, maybe this instruction will be useful for you (though it is for Windows 7, it can be applied to Windows 10 as well): https://support.microsoft.com/en-us/topic/-windows-cannot-access-the-specified-device-path-or-file-error-when-you-try-to-install-update-or-start-a-program-or-file-46361133-47ed-6967-c13e-e75d3cc29657
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Tried it. Can't change the permissions for some reason. What if I were to uninstall the program and then reinstall? Start from scratch????? What folders do I need to backup just to be safe???? Thanks!!!!!

Hi, Walter,

Before reinstalling the app, it is advisable to backup your Project folder (the Documents/Nicepage folder).
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Documents\Nicepage.
Also, export the Project files for every site for backup.

I can get those directories. But as you noticed in the thread, Nicepage is Not working at all. It started to update then crashed and is giving error messages.

Do you have a Documents\Nicepage\backups folder? If so, keep that also. Your backups should be there.

Last edited 29 March 2022 by MerlinAZ

Got them all backed up. Now, should I just do a normal uninstall or are there other things I should do also (ie. registry edits, etc.)?

Last edited 30 March 2022 by Walter1701

Finally got it working. I did a Reboot and that seems to have cleared it up. Who would have thought? Thanks!!!!!!