add blocks results in a white space before it?

Hi.
It's ok for me.
From the library

Hi Chris,

Please provide more details about the issue. Does it happen with any saved block or with a specific one? Maybe you could attach your project, your saved block and several screenshots showing the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Hella,

I created a block to which I added a two column grid, left with text and right with google map. only thing in my library as I wanted to include it at bottom of each page. It almost seems like it has some top padding somewhere, I can't find it. The dotted line extends beyond the block on the top, where I am having the issue? Also, the item in the library seems to have a strange display issue? Still newbie on software, so apologies if I'm being stupid!

Regards,
Chris

Hi Chris,

Could you please export the problem block:

or provide the whole Nicepage Desktop website exported as Project.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia, here you go!

Hi Chris,

Please try the attached Block. I've removed the extra spacing. Does the issue continue with the attached Block?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia,
That resolved the issue, can I ask what it was and how you fixed it, so I can learn from it?
Regards,
Chris

Hi Chris,

Great!
It was a margin that is not supposed to be there. I removed it manually in the code. We do not recommend editing the project code manually to avoid problems. If you encounter this issue in the future, please note the steps that caused it so we can investigate and fix it in future updates.
Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I have the same issue

Hello Honeihemgb,

Please Create a new separate case, we may need to export your project or something else. Create a case and ask there this question we will help you.
...................................................
Sincerely,
George.
Nicepage Support Team

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I am having this issue as well. It's happening if I change the side margins on the header. And it's happening with a block template.!

Hello Justin,

We saw your two questions about it, our team is working on your problem already, so please do not write the same question in every ticket. Thank you for understanding.
...................................................
Sincerely,
George.
Nicepage Support Team

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Last edited 20 November 2023 by Support Team