page width problem

optiGRAF
13 Posts
optiGRAF posted this 05 February 2022
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Hello, I have a problem. When designing desktop and wordpress online, the project sticks to sheets (see the attachment), unfortunately it displays in full width. I tested exported the project to html (without wordress) and it works fine. temporary installation of wordpress at: http://www.test.cwa.biz.pl/

Hello, I have a problem. When designing desktop and wordpress online, the project sticks to sheets (see the attachment), unfortunately it displays in full width. I tested exported the project to html (without wordress) and it works fine. temporary installation of wordpress at: http://www.test.cwa.biz.pl/
page-width
problem.jpg
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Alan Henness
155 Posts
Alan Henness posted this 06 February 2022

I don't know if this is the same issue but I have just exported a joomla template from V4.4 and it displays right across the full width of the screen (which is wrong) but with the template I had exported from V4.3, the page displays correctly - see attached screenshots.

Is this a bug caused by the new support for large screens, which I've not enabled?

I don't know if this is the same issue but I have just exported a joomla template from V4.4 and it displays right across the full width of the screen (which is wrong) but with the template I had exported from V4.3, the page displays correctly - see attached screenshots. Is this a bug caused by the new support for large screens, which I've *not* enabled?
Nicepage-V4.3-template.png
Nicepage-V4.4-template.png
optiGRAF
13 Posts
optiGRAF posted this 06 February 2022

I have version 4.0.3, I'm also working on the website: http://www.agro-krajewski.pl/ - it's good here

I have version 4.0.3, I'm also working on the website: http://www.agro-krajewski.pl/ - it's good here
optiGRAF
13 Posts
optiGRAF posted this 06 February 2022

In order to eliminate all doubts, I made a clean installation on another server https://host754070.xce.pl/ - the problem remained

In order to eliminate all doubts, I made a clean installation on another server https://host754070.xce.pl/ - the problem remained
Support Team
Support Team posted this 06 February 2022

Hi,

optiGRAF, please install the latest available for you with premium features version of Nicepage plugin and resave all problem Pages in the Nicepage Editor.
If you need further assistance, please create a new private case https://nicepage.com/Forum/Topic/Create and describe the problem in more details.

Alan Henness, please install the 4.4.3 version https://nicepage.com/User/app/downloads and reexport the Theme.
Also, please check the Nicepage plugin version on your website, update it if needed.

Let us know if you need further assistance.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *optiGRAF*, please install the latest available for you with premium features version of Nicepage plugin and resave all problem Pages in the Nicepage Editor. If you need further assistance, please create a new private case https://nicepage.com/Forum/Topic/Create and describe the problem in more details. *Alan Henness*, please install the **4.4.3** version https://nicepage.com/User/app/downloads and reexport the Theme. Also, please check the Nicepage plugin version on your website, update it if needed. Let us know if you need further assistance. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Alan Henness
155 Posts
Alan Henness posted this 06 February 2022

Thanks, Susanna. That seems to have fixed it.

Thanks, Susanna. That seems to have fixed it.
optiGRAF
13 Posts
optiGRAF posted this 06 February 2022

Hi Susanna.
Previously you developed artister, then themler, now nicepage. I paid for all the licenses. The programs are going in the right direction. Currently, I have much less orders for websites Unfortunately, I do not earn that much on websites, it happens that I do a website. Currently I do not need the functions from the new version, but what I indicated is a bug in my version. I understand that I no longer have support and cannot count on help? I wanted to do the page in wordpress but it can stay in html if I don't get help.

Hi Susanna. Previously you developed artister, then themler, now nicepage. I paid for all the licenses. The programs are going in the right direction. Currently, I have much less orders for websites Unfortunately, I do not earn that much on websites, it happens that I do a website. Currently I do not need the functions from the new version, but what I indicated is a bug in my version. I understand that I no longer have support and cannot count on help? I wanted to do the page in wordpress but it can stay in html if I don't get help.
Support Team
Support Team posted this 06 February 2022

I understand that I no longer have support and cannot count on help?

The issue should be fixed on your version also. Please follow the instructions above and if you still have any difficulties, please create a private case, we will check the issue on your end.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

> I understand that I no longer have support and cannot count on help? The issue should be fixed on your version also. Please follow the instructions above and if you still have any difficulties, please create a private case, we will check the issue on your end. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
optiGRAF
13 Posts
optiGRAF posted this 06 February 2022

on the website and on the desktop is the same version

on the website and on the desktop is the same version
403.png
optiGRAF
13 Posts
optiGRAF posted this 06 February 2022

I wrote a new private post

I wrote a new private post
Support Team
Support Team posted this 07 February 2022

Hi,

optiGRAF, we have answered in your private case.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, *optiGRAF*, we have answered in your private case. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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