Pop up is suddenly leading item on homepage with the latest version 4.4.0.

bloos
7 Posts
bloos posted this 03 February 2022
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In the newest 4.4.0 version pop-up added on the homepage will open immediately in Wordpress and can't by clossed. The supposed to only open when hitting a button on the same homepage. What can I do?

In the newest 4.4.0 version pop-up added on the homepage will open immediately in Wordpress and can't by clossed. The supposed to only open when hitting a button on the same homepage. What can I do?
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Support Team
Support Team posted this 03 February 2022

Hi Boris,

I visited your website https://www.falcobloemendal.nl/ but modal popups are displayed on button click only and can be successfully closed. Do you need our further assistance with this issue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Boris, I visited your website https://www.falcobloemendal.nl/ but modal popups are displayed on button click only and can be successfully closed. Do you need our further assistance with this issue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
bloos
7 Posts
bloos posted this 04 February 2022

Hi, that's because I've renewed all my already made pop-ups that I made before this update. So that was another half hour of extra (not billable) work for my client. I've also noticed that the blog template (https://www.falcobloemendal.nl/nieuws/) is full width in Wordpress and that's not how it's supposed to be. It should have the same lay-out as the homepage. I've added my project in the attachment…

Hi, that's because I've renewed all my already made pop-ups that I made before this update. So that was another half hour of extra (not billable) work for my client. I've also noticed that the blog template (https://www.falcobloemendal.nl/nieuws/) is full width in Wordpress and that's not how it's supposed to be. It should have the same lay-out as the homepage. I've added my project in the attachment…
travislepp
1 Posts
travislepp posted this 06 February 2022

I too have a similar issue (wordpress site), however it is on a page with two modal popups (when button clicked). The second modal displays (and won’t close) whenever the page loads on a wordpress site desktop mode only).

I have recreated the page button and modals however this appears to not fix the issue.

Regards,
Trav

I too have a similar issue (wordpress site), however it is on a page with two modal popups (when button clicked). The second modal displays (and won’t close) whenever the page loads on a wordpress site desktop mode only). I have recreated the page button and modals however this appears to not fix the issue. Regards, Trav
bloos
7 Posts
bloos posted this 07 February 2022

After I renewed all my pop-ups the problem was solved. And with the update 4.4.3. the second problem was fixed as well.

After I renewed all my pop-ups the problem was solved. And with the update 4.4.3. the second problem was fixed as well.
Support Team
Support Team posted this 07 February 2022

bloos,

We are glad that both issues are fixed now. If you encounter the issue with modals again please let us know.

travislepp,

Please feel free to create a new private topic with a detailed issue description if you need our assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

bloos, We are glad that both issues are fixed now. If you encounter the issue with modals again please let us know. travislepp, Please feel free to create a new private topic with a detailed issue description if you need our assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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