Update 4.4 - web site destroyed

Karsten K
34 Posts
Karsten K posted this 03 February 2022
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Hi Support,
After your latest update, my web site is completely crashed.
I tryed to re-install previous version, but got an error when opening in the design program, because my web site already have been opened in v. 4.4. Check it here https://www.dc-3.dk
Please fix this bug in a hurry

Hi Support, After your latest update, my web site is completely crashed. I tryed to re-install previous version, but got an error when opening in the design program, because my web site already have been opened in v. 4.4. Check it here https://www.dc-3.dk Please fix this bug in a hurry
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xvemanuelvx
368 Posts
xvemanuelvx posted this 03 February 2022

I checked out the page. Everything looks fine

I checked out the page. Everything looks fine
Karsten K
34 Posts
Karsten K posted this 03 February 2022

No it's not...Check the links under hamburger menu.
I all my browsers it looks crashed

No it's not...Check the links under hamburger menu. I all my browsers it looks crashed
Support Team
Support Team posted this 03 February 2022

Hi Karsten,

You just updated the Desktop app to the 4.4 version and opened the Project, right?
Did you add the new Large Devices mode?

If you use the Back on Update option in the Desktop app (Profile >> Preferences), you can install the previous Nicepage 4.3.3 version and import the backuped Project.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Karsten, You just updated the Desktop app to the **4.4** version and opened the Project, right? Did you add the new Large Devices mode? If you use the *Back on Update* option in the Desktop app *(Profile >> Preferences*), you can install the previous Nicepage **4.3.3** version and import the backuped Project. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Karsten K
34 Posts
Karsten K posted this 03 February 2022

Hi,
Yes i have updated to 4.4, and opened my projects. The only change I did was adding a borderline, and nothing else. And then I uploaded to my server, and it looks terrible. The next I did was opening a copy of my web site with no changes at all, and uploaded that one too, and it also looks terrible.
I think there must be a bug i your update

/Karsten

Hi, Yes i have updated to 4.4, and opened my projects. The only change I did was adding a borderline, and nothing else. And then I uploaded to my server, and it looks terrible. The next I did was opening a copy of my web site with no changes at all, and uploaded that one too, and it also looks terrible. I think there must be a bug i your update /Karsten
Support Team
Support Team posted this 03 February 2022

Thanks for your reply.
I have asked our developers to investigate this issue. We will let you know when we receive a response from them.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thanks for your reply. I have asked our developers to investigate this issue. We will let you know when we receive a response from them. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Karsten K
34 Posts
Karsten K posted this 03 February 2022

I am back on 4.3 and updating a previous version

I am back on 4.3 and updating a previous version
Support Team
Support Team posted this 04 February 2022

Hi Karsten,

Our developers have fixed this issue. Please update Nicepage to the most recent 4.4.3 version https://nicepage.com/User/app/downloads and check on your side.
Let us know if you need further assistance.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Karsten, Our developers have fixed this issue. Please update Nicepage to the most recent **4.4.3** version https://nicepage.com/User/app/downloads and check on your side. Let us know if you need further assistance. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Karsten K
34 Posts
Karsten K posted this 05 February 2022

Hello,
now it all looks fine again.
Thanks for you help

Br
Karsten

Hello, now it all looks fine again. Thanks for you help Br Karsten
richard242
4 Posts
richard242 posted this 18 July 2023

Hi

I too have had major issues with my site after this most recent update. I am unable to readjust the size of the blocks, my footer simply keeps on going and I have tried to fix this multiple times only to find it again a day later!

WHAT IS GOING ON? I cannot have this happen I am a web designer and this is failing me and causing me huge issues with all my sites and my customers!

Hi I too have had major issues with my site after this most recent update. I am unable to readjust the size of the blocks, my footer simply keeps on going and I have tried to fix this multiple times only to find it again a day later! WHAT IS GOING ON? I cannot have this happen I am a web designer and this is failing me and causing me huge issues with all my sites and my customers!

Last edited 19 July 2023 by Support Team

Support Team
Support Team posted this 19 July 2023

Richard,

Please create a separate private case describing your issues with screenshots, and providing your project. we will try to assist you the best we can.

...................................................
Sincerely,
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Richard, Please create a separate private case describing your issues with screenshots, and providing your project. we will try to assist you the best we can. ................................................... Sincerely, Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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