Can not add custom domain name

Forgive the basic questions until support arrives.
You have the web version of Nicepage with a license?
https://nicepage.com/doc/1293/assign-a-domain
If you have a Desktop license it's a separate product.

Last edited 01 February 2022 by MerlinAZ

I believe I have a Nicepage license as I have the ultimate plan. Thank you for your time.

Yes you have a license.
Another question.
Is it for the web version with hosting?
Or the Desktop version, which does not include hosting?

Last edited 01 February 2022 by MerlinAZ

I am not sure. I wonder if my browser is hindering my progress. Im using microsoft edge. Is there no over the phone text support available for nicepage?

Hi Jonathan,

Thanks for contacting us and your interest in Nicepage

Unfortunately, we communicate via our forum only.

As we've noticed, you have the Ultimate Edition license for Desktop App.
You can see your license in Your License Information box - https://nicepage.com/premium

To assign a custom domain name, you need a premium subscription to Web App With Hosting + Designer App Pack
https://nicepage.com/hosting

Let us know if you require any assistance

Thank you
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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