Problem with the responsiveness of the iphone 12 mini.

piotr.balukiewicz
3 Posts
piotr.balukiewicz posted this 30 January 2022
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Pages on iphone 12 mini do not work well when the magnified screen is on. The page elements bend to the sides.

Pages on iphone 12 mini do not work well when the magnified screen is on. The page elements bend to the sides.
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Support Team
Support Team posted this 31 January 2022

Hi,

Could you please provide a screenshot that demonstrates the issue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi, Could you please provide a screenshot that demonstrates the issue? ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
piotr.balukiewicz
3 Posts
piotr.balukiewicz posted this 31 January 2022

Thank you for your interest. The problem is that on the iPhone 12 in magnified screen mode, the site loses responsiveness. I am attaching screenshots. Link to the page - https://newproject.com.pl/nicepage/
I am impatiently waiting for the problem to be resolved.
greetings

IMG-ABBAC5EB89F9-1.jpeg
Thank you for your interest. The problem is that on the iPhone 12 in magnified screen mode, the site loses responsiveness. I am attaching screenshots. Link to the page - https://newproject.com.pl/nicepage/ I am impatiently waiting for the problem to be resolved. greetings !IMG-ABBAC5EB89F9-1.jpeg!
Support Team
Support Team posted this 01 February 2022

Hi Piotr,

I see the problem. It happens only in the enlarged mode I will ask our developers if we can do anything about this.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Piotr, I see the problem. It happens only in the enlarged mode I will ask our developers if we can do anything about this. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
piotr.balukiewicz
3 Posts
piotr.balukiewicz posted this 01 February 2022

Approx. I am waiting for information. I think it is important.

Approx. I am waiting for information. I think it is important.
Support Team
Support Team posted this 01 February 2022

Hi Piotr,

This is not a simple task and actually only two users have reported this issue. It is not so widespread as appears only with the enlarged mode.
Our developers will investigate further, but we cannot provide any time frames.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Piotr, This is not a simple task and actually only two users have reported this issue. It is not so widespread as appears only with the enlarged mode. Our developers will investigate further, but we cannot provide any time frames. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 28 February 2022

Hi Piotr,

Since we have added a new Large Devices mode (large screens from 1400px)
https://nicepage.com/doc/227798/support-for-large-screens-and-customizable-content-width, you can edit the Content Area Width for each mode (see attached screenshot).
Feel free to test the new Mode and set 320 px for the Portrait Phones Mode to fix the issue you have on iPhone with the enlarged mode enabled.

Let us know if you need further assistance.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Piotr, Since we have added a new *Large Devices* mode (large screens from 1400px) https://nicepage.com/doc/227798/support-for-large-screens-and-customizable-content-width, you can edit the Content Area Width for each mode (see attached screenshot). Feel free to test the new Mode and **set 320 px for the Portrait Phones Mode** to fix the issue you have on iPhone with the enlarged mode enabled. Let us know if you need further assistance. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 28 February 2022 by Support Team

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