Upgrade scam

John Smith
21 Posts
John Smith posted this 15 January 2022
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Again I tried to add more details to the previous ticket and I get an internal server error, so multiple tickets are not my problem.

Even on the WordPress plugin it's showing this expired crap to one of my clients. Are you guy's going to fix this? On your website when I went to purchase it says the license is "lifetime" it does not say anything about not being able to access ANY features, it only says there will be no more UPDATES, which tells me as a customer that if I go to click "update" I would receive some error that I don't have a license for that, BUT that's not the case here, here it is disabling my license that I paid for and demanding I buy another one to enable features.

Again I tried to add more details to the previous ticket and I get an internal server error, so multiple tickets are not my problem. ------------------------- Even on the WordPress plugin it's showing this expired crap to one of my clients. Are you guy's going to fix this? On your website when I went to purchase it says the license is "lifetime" it does not say anything about not being able to access ANY features, it only says there will be no more UPDATES, which tells me as a customer that if I go to click "update" I would receive some error that I don't have a license for that, BUT that's not the case here, here it is disabling my license that I paid for and demanding I buy another one to enable features.
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Support Team
Support Team posted this 16 January 2022

Hello Ryan,

Thanks for contacting us

Our licenses are lifetime as it's stated in the table - https://nicepage.com/premium

Please specify the version that your clients are using. You can ask them to contact us if you wish for further assistance.

As we've noticed in your WordPress you are using Nicepage plugin version 4.2.6 which was released after your updates were expired. Please install /in the WordPress the following version below, and you will get all your premium features back.
https://get.nicepage.com/wordpress_nicepage_plugin-4.0.3.zip

Check for the available Nicepage version - https://nicepage.com/User/app/downloads
You can install the Nicepage Desktop App version 4.0.3.
https://get.nicepage.com/Nicepage-4.0.3.exe

Let us know if you require further assistance

Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Ryan, Thanks for contacting us Our licenses are lifetime as it's stated in the table - https://nicepage.com/premium Please specify the version that your clients are using. You can ask them to contact us if you wish for further assistance. As we've noticed in your WordPress you are using Nicepage plugin version 4.2.6 which was released after your updates were expired. Please install /in the WordPress the following version below, and you will get all your premium features back. https://get.nicepage.com/wordpress_nicepage_plugin-4.0.3.zip Check for the available Nicepage version - https://nicepage.com/User/app/downloads You can install the Nicepage Desktop App version 4.0.3. https://get.nicepage.com/Nicepage-4.0.3.exe Let us know if you require further assistance Thank you. ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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