Contact form Problems on new site

Please see pic to see issue

Mike

Anyone else have this problem or know a work around, everything else in the site works great apart from the contact form result.

This is how the contact form results should look, this is from one of our other webpages also created using Nice page

Hi Mike,

Please try the following solution:

1. open scripts/FormProcessor.php file

2. find the line:
   $headers .= 'Content-type: text/html; charset=utf-8'
   and change it to
   $headers .= 'Content-Type: text/html; charset=utf-8'

Does the issue continue?

This is how the contact form results should look, this is from one of our other webpages also created using Nice page

Do you use the same mail client to view emails from both websites?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia,

Thanks for your message, did what you said and still getting the same result.

At the moment I am using the mail client that is built into the server but have tried a couple of different ones with the same results.

if you look at the pics you will see the forms from different sites viewed on the same mail client with different results.

Regards

Mike

Hi Olivia,

Just tried FormProcessor.php from another of our sites and the contact form still works but the results are still the same so it looks like its probably not the FormProcessor.php

Regards

Mike

Hi Anybody with any different ideas on how to fix this problem with the formatting of the contact form results?

Desperate to get this sorted so I can hand over the site

Is there anyone in support available to help me on this issue??

Hi Support,

Now that you are up and running again perhaps one of the support crew could take a look at an issue I am have with a contact form.
This issue has been going on without resolve for a week now so it would be nice to get some assistance.

Regards

Mike

Hi Mike,

The FormProcessor.php file contains all required headers and content type attributes. Email clients should detect them and process HTML code as usual. The only assumption we have is the email client you're using is case-sensitive. But it is not the case as we understand. You also tried a different file. Is this file copied from the server where the issue is not reproducible? If so, then this issue is probably somehow related to the server that sends the email.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia,

Just to let you and others know I ran what you you said regarding that you thought that the issue was somehow related to the server that sends the mail past our server administrator and they found that:

"Was to do with the email headers being sent, or more so to do with how they were built. It was using "PHP_EOL" to output the appropriate "End of Line". Once I changed it to just be "\r\n" it seem to be fine"

Hope this helps anybody who may have a similar problem also might help if the coders adjusted the FormProcessor.php to accomodate this issue too.

What would also help is if there was read me files or instructions regarding the version of php that Nicepage Builder supports

Regards

Mike

Thank you very much, this helps for me as well - changed FormProcessor.php

Thank you very much, this helps for me as well - changed FormProcessor.php

Glad to hear this helps you too Rolf.

Mike