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Nicepage locks up after making a new page

johnny.fowler2
58 Posts
johnny.fowler2 posted this 04 February 2019
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I have a website, https://anchorofgrace.org, and it has been working great. I added a new page to the website entitled, "Our Belief" and save the work (about 3 sections with two graphics that I've used before). I re-open Nicepage and I seen the new page for this website. I can see the new page in the Website view, but when I click on the new page it locks up and never opens. I can open Nicepage and look at the other three pages on this website and they open with no problems. I need to export but I'm afraid it will goof up my template with this new page locking up. I cannot find a way to delete this new page without possibly having to do the entire series of website pages over.
Please help!
Johnny Fowler

I have a website, [https://anchorofgrace.org][1], and it has been working great. I added a new page to the website entitled, "Our Belief" and save the work (about 3 sections with two graphics that I've used before). I re-open Nicepage and I seen the new page for this website. I can see the new page in the Website view, but when I click on the new page it locks up and never opens. I can open Nicepage and look at the other three pages on this website and they open with no problems. I need to export but I'm afraid it will goof up my template with this new page locking up. I cannot find a way to delete this new page without possibly having to do the entire series of website pages over. Please help! Johnny Fowler [1]: http://anchorofgrace.org
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johnny.fowler2
58 Posts
johnny.fowler2 posted this 04 February 2019

I'm sorry! I found that I can still delete the bad PAGE by click the pull-down arrow at top of the bad page and select delete.

I'm sorry! I found that I can still delete the bad PAGE by click the pull-down arrow at top of the bad page and select delete.
johnny.fowler2
58 Posts
johnny.fowler2 posted this 04 February 2019

I found why the new page locked up. Some of the text from the original HTML page was hyperlinked to a popup for Biblegateway. Removed the links and the page does not lock up! I use Joomla and a plugin called, "Content Plugin - BibleLink XT". This will not work in Nicepage content but will work in the content with JCE in the Joomla articles. Be careful when converting Joomla articles using links controlled by plugins. Always strip HTML content with something like Notepad before pasting to the new page!

I found why the new page locked up. Some of the text from the original HTML page was hyperlinked to a popup for Biblegateway. Removed the links and the page does not lock up! I use Joomla and a plugin called, "Content Plugin - BibleLink XT". This will not work in Nicepage content but will work in the content with JCE in the Joomla articles. Be careful when converting Joomla articles using links controlled by plugins. Always strip HTML content with something like Notepad before pasting to the new page!
johnny.fowler2
58 Posts
johnny.fowler2 posted this 04 February 2019

However, on a previous page I made with the Nicepage client on the Joomla web site the text did copy with the HTML plugin link and worked great. See URL: https://anchorofgrace.org/13-about-us/224-our-purpose-is-to-present

However, on a previous page I made with the Nicepage client on the Joomla web site the text did copy with the HTML plugin link and worked great. See URL: [https://anchorofgrace.org/13-about-us/224-our-purpose-is-to-present][1] [1]: https://anchorofgrace.org/13-about-us/224-our-purpose-is-to-present
Support Team
Support Team posted this 04 February 2019

Hi Johnny,

It is difficult to say what caused the issue as we could not see the issue or at least the page you converted to Nicepage page and the problem code. If you encounter the same issue in the future please create a new private topic and provide a detailed description of the issue and access to the CMS admin panel so we can investigate it.

Please let us know if you need our further assistance.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Johnny, It is difficult to say what caused the issue as we could not see the issue or at least the page you converted to Nicepage page and the problem code. If you encounter the same issue in the future please create a new private topic and provide a detailed description of the issue and access to the CMS admin panel so we can investigate it. Please let us know if you need our further assistance. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
johnny.fowler2
58 Posts
johnny.fowler2 posted this 04 February 2019

Thanks, I'm not having the problem now. Had it for a full day. Tried on Desktop to make a page with no help. Tried on website with client netpage edit to make article with no help. Until I decided to remove the plugin links in the copied HTML it would not go away!

Converting much of my HTML articles in Joomla into Nicepage! Will let you know if it reoccurs.

Thanks, I'm not having the problem now. Had it for a full day. Tried on Desktop to make a page with no help. Tried on website with client netpage edit to make article with no help. Until I decided to remove the plugin links in the copied HTML it would not go away! Converting much of my HTML articles in Joomla into Nicepage! Will let you know if it reoccurs.
Support Team
Support Team posted this 05 February 2019

Hi JOHNNY,

I hope that the issue won't appear again but in this case we would be glad to help.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi JOHNNY, I hope that the issue won't appear again but in this case we would be glad to help. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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