Not Logging In

Moorcam
40 Posts
Moorcam posted this 11 November 2021
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I have the Pro License and have Nicepage installed on my PC at home. I am of the understanding that I can also have it installed on my laptop.
I just installed it and logged in but the app is saying I am not logged in. And, whan I do login it says login was successful, but it is still showing as not logged in. Hope this makes sense lol

Cheers,
Dan

I have the Pro License and have Nicepage installed on my PC at home. I am of the understanding that I can also have it installed on my laptop. I just installed it and logged in but the app is saying I am not logged in. And, whan I do login it says login was successful, but it is still showing as not logged in. Hope this makes sense lol Cheers, Dan
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Support Team
Support Team posted this 11 November 2021

Hi Danno,

Could you please provide a bit more details? I understand that you are using your license on one desktop and now want to activate it on a laptop, right? Does the log in window launch your browser when you press Log In button? Try to switch off all antivirus applications and firewall and log in again. If that does not work, try to record a short video of the issue.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Danno, Could you please provide a bit more details? I understand that you are using your license on one desktop and now want to activate it on a laptop, right? Does the log in window launch your browser when you press Log In button? Try to switch off all antivirus applications and firewall and log in again. If that does not work, try to record a short video of the issue. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Moorcam
40 Posts
Moorcam posted this 13 November 2021

Hi Hella,

It's working now. Was a cookie issue.
Thanks,
Danno

Hi Hella, It's working now. Was a cookie issue. Thanks, Danno
Support Team
Support Team posted this 15 November 2021

Hi Danno,

We're glad that the problem is solved.
Feel free to contact us with any other questions you may have.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Danno, We're glad that the problem is solved. Feel free to contact us with any other questions you may have. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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