Can't open Nicepage desktop app

gabriel_sulaiman
3 Posts
gabriel_sulaiman posted this 06 November 2021
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I have been working a lot on a project and suddenly now can't open the app. I didn't done any changes to my computer so I don't know what's causing the problem. It appears in the bar but that's it, it doesn't do anything, just stays blank and does not even open a window. Thankfully I saved my project before (zip) but I don't know how to apply it again to the app if I try to uninstall and reinstall.

I have been working a lot on a project and suddenly now can't open the app. I didn't done any changes to my computer so I don't know what's causing the problem. It appears in the bar but that's it, it doesn't do anything, just stays blank and does not even open a window. Thankfully I saved my project before (zip) but I don't know how to apply it again to the app if I try to uninstall and reinstall.
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Support Team
Support Team posted this 08 November 2021

Hi, Gabriel,

Thanks for being our customer!

Please backup all your Projects and reinstall Nicepage. You can easily delete Nicepage via the uninstaller that can be found in the Nicepage folder. After doing this, please let us know about the result.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Gabriel, Thanks for being our customer! Please backup all your Projects and reinstall Nicepage. You can easily delete Nicepage via the uninstaller that can be found in the *Nicepage* folder. After doing this, please let us know about the result. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
gabriel_sulaiman
3 Posts
gabriel_sulaiman posted this 08 November 2021

I did that already and didn't work, the problem keep appearing when I installed it again. I tried diverse things while I was waiting for a reply since for me was urgent. I asked for help somewhere else because I wasn't getting a reply here and thankfully a friend of good knowledge of these issues managed to find the problem. Had to erase parts of hidden nicepage folders without damaging other data and then reinstall nicepage and that fixed the problem.

I did that already and didn't work, the problem keep appearing when I installed it again. I tried diverse things while I was waiting for a reply since for me was urgent. I asked for help somewhere else because I wasn't getting a reply here and thankfully a friend of good knowledge of these issues managed to find the problem. Had to erase parts of hidden nicepage folders without damaging other data and then reinstall nicepage and that fixed the problem.

Last edited 08 November 2021 by gabriel_sulaiman

Support Team
Support Team posted this 08 November 2021

Hi, Gabriel,

We are glad that you have solved your issue! Please let us know if you need our further help.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Gabriel, We are glad that you have solved your issue! Please let us know if you need our further help. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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