No License? Why?

Dan4689
9 Posts
Dan4689 posted this 02 November 2021
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I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do,
PREMIUM PLAN
You need a premium plan to add more than one site. Get Premium plan
When I click on "I have a license Activate Now" I get

ACTIVATION
Sorry, we can't activate your copy of Nicepage, because you have no license.

I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do, PREMIUM PLAN You need a premium plan to add more than one site. Get Premium plan When I click on "I have a license Activate Now" I get ACTIVATION Sorry, we can't activate your copy of Nicepage, because you have no license.
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MerlinAZ
2689 Posts
MerlinAZ posted this 02 November 2021

The Desktop version is a totally different item from the Online version.
That's the most common error we see with this issue.
If it's something else, let us know.

The Desktop version is a totally different item from the Online version. That's the most common error we see with this issue. If it's something else, let us know.
Dan4689
9 Posts
Dan4689 posted this 02 November 2021

The Desktop version is a totally different item from the Online version.
That's the most common error we see with this issue.
If it's something else, let us know.

> The Desktop version is a totally different item from the Online version. > That's the most common error we see with this issue. > If it's something else, let us know.
Dan4689
9 Posts
Dan4689 posted this 02 November 2021

I have the license or what can I pay for? This error is preventing me from working.

I have the license or what can I pay for? This error is preventing me from working.
MerlinAZ
2689 Posts
MerlinAZ posted this 03 November 2021

Did you buy the Desktop license or Online license?
What version are you trying to use?

Did you buy the Desktop license or Online license? What version are you trying to use?
Support Team
Support Team posted this 03 November 2021

Hi Daniel,

You have a license for Desktop. Please download the Desktop App from the following link below, sign in with your valid credentials and start designing your website.
https://nicepage.com/download

Let us know if you require any further assistance.

Thank you.

My regards, Sam
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Hi Daniel, You have a license for Desktop. Please download the Desktop App from the following link below, sign in with your valid credentials and start designing your website. https://nicepage.com/download Let us know if you require any further assistance. Thank you. My regards, Sam ................................................... Sincerely, Ahmad M. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1. Follow us on Facebook: http://facebook.com/nicepageapp.
Dan4689
9 Posts
Dan4689 posted this 03 November 2021

I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do,
PREMIUM PLAN
You need a premium plan to add more than one site. Get Premium plan
When I click on "I have a license Activate Now" I get

ACTIVATION
Sorry, we can't activate your copy of Nicepage, because you have no license.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please pay attention to what I am saying. I have both the Joomla extension and the desktop application. You must have the desktop app. the create a custom template. It's the desktop application that is causing the problem.
It does NOT ask me to sign in. It does ask me to verify my email address every time i run the app. It also wants me to buy a premium version (which I have) every time I run the app.

> I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do, > PREMIUM PLAN > You need a premium plan to add more than one site. Get Premium plan > When I click on "I have a license Activate Now" I get > > ACTIVATION > Sorry, we can't activate your copy of Nicepage, because you have no license. ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ Please pay attention to what I am saying. I have both the Joomla extension and the desktop application. You must have the desktop app. the create a custom template. It's the desktop application that is causing the problem. It does NOT ask me to sign in. It does ask me to verify my email address every time i run the app. It also wants me to buy a premium version (which I have) every time I run the app.
Dan4689
9 Posts
Dan4689 posted this 03 November 2021

Did you buy the Desktop license or Online license?
What version are you trying to use?

I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do,
PREMIUM PLAN
You need a premium plan to add more than one site. Get Premium plan
When I click on "I have a license Activate Now" I get

ACTIVATION
Sorry, we can't activate your copy of Nicepage, because you have no license.

++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Please pay attention to what I am saying. I have both the Joomla extension and the desktop application. You must have the desktop app. the create a custom template. It's the desktop application that is causing the problem.
It does NOT ask me to sign in. It does ask me to verify my email address every time i run the app. It also wants me to buy a premium version (which I have) every time I run the app.

I have the desktop version 3.29.1. I have NO way to sign in to the desktop app but every time I click on verifying my email, I get nothing from Nicepage but I do get ads from a company called XARA. All I want is what I bought because at this time I can't work. I'm only allowed 1 site and I cannot duplicate a theme. I can't make a new site - I can't do anything. Please get this fixed fast!!

> Did you buy the Desktop license or Online license? > What version are you trying to use? > > I have the Business and was told I have a license but whenever I try and do anything, I get the following popups:No mater what I do, > > PREMIUM PLAN > > You need a premium plan to add more than one site. Get Premium plan > > When I click on "I have a license Activate Now" I get > > > > ACTIVATION > > Sorry, we can't activate your copy of Nicepage, because you have no license. > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > Please pay attention to what I am saying. I have both the Joomla extension and the desktop application. You must have the desktop app. the create a custom template. It's the desktop application that is causing the problem. > It does NOT ask me to sign in. It does ask me to verify my email address every time i run the app. It also wants me to buy a premium version (which I have) every time I run the app. I have the desktop version 3.29.1. I have NO way to sign in to the desktop app but every time I click on verifying my email, I get nothing from Nicepage but I do get ads from a company called XARA. All I want is what I bought because at this time I can't work. I'm only allowed 1 site and I cannot duplicate a theme. I can't make a new site - I can't do anything. Please get this fixed fast!!
City Homestead
1 Posts
City Homestead posted this 03 November 2021

I'm following this thread because I'm about to purchase the desktop version of Nicepage. I'm curious what others are saying about Nicepage working with Joomla.

Joomla rejected the plugin installation so far, saying Nicepage doesn't work with Joomla 4.02 version.

I'm glad I found this thread, because it's confusing what I'm supposed to be buying and licensing.

I'm following this thread because I'm about to purchase the desktop version of Nicepage. I'm curious what others are saying about Nicepage working with Joomla. Joomla rejected the plugin installation so far, saying Nicepage doesn't work with Joomla 4.02 version. I'm glad I found this thread, because it's confusing what I'm supposed to be buying and licensing.

Last edited 03 November 2021 by City Homestead

Support Team
Support Team posted this 03 November 2021

Hi Daniel,

I can see in your profile that you haven't logged into the desktop application. So please run the desktop application and press the Log Out option in the Profile drop-down in the top right corner.
The reload the application and try to Log In again, with the same e-mail as here. Then it should be working fine.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Daniel, I can see in your profile that you haven't logged into the desktop application. So please run the desktop application and press the Log Out option in the Profile drop-down in the top right corner. The reload the application and try to Log In again, with the same e-mail as here. Then it should be working fine. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 03 November 2021

Hi cityhomestead.net,

Nicepage now improves support for Joomla 4.0. We already have a working extension and template. The latest Nicepage desktop application can export them. Also the Joomla 4 plug-in can be downloaded from our site.

You have unlimited time for testing. Please feel free to create topics with the questions you have and we'll be happy to help.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi cityhomestead.net, Nicepage now improves support for Joomla 4.0. We already have a working extension and template. The latest Nicepage desktop application can export them. Also the Joomla 4 plug-in can be downloaded from our site. You have unlimited time for testing. Please feel free to create topics with the questions you have and we'll be happy to help. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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