All my websites dissappeared

When I start nicepage normally all my created websites appear. Now the page is blank and it seems that all of my websites dissappeared. That would be real disaster as my backups are far too oId.
I please do need urgent help. Thanks!

Hi,

We are sorry to hear that.

Has it happened on Nicepage Desktop or Online? If Desktop, haven't you changed Project Folder in Preferences?

Anyway, do you remember all your actions before this issue occurred? Could you please also attach a few screenshots demonstrating your issue? We would like to help you as much as we can.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 25 October 2021 by Support Team

Desa Paul, I had everything online. The preference folder was not touched. I guess it happened afer I updated. I hope all of my webpages are still somewhere online. Can you please check? Otherwise it would be a disaster. Unluckily I did not backup after the update...

Hi,

As I understand, it happened in Nicepage Desktop (there are no Preferences in Nicepage Online, and Nicepage Online is updated automatically). That's why, could you please run Nicepage Desktop, go to Preferences, and open the folder that is set as the Project Folder? Will there be your Projects? Also, please check your Trash.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp