icons not changing

I have the same problem. Attached a video I recorded of the issue. Very urgent, please help!
Noticed this since a few days ago on another page as well.

I've tried rebooting my PC, updating to latest versions of NP, exiting and reopening the app, nothing works.

Hi,

We're aware of this issue. Our developers are investigating it.
Please follow our news in this https://nicepage.com/questions/198809/nicepage-crash-after-icon-search ticket.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi,

We're aware of this issue. Our developers are investigating it.
Please follow our news in this https://nicepage.com/questions/198809/nicepage-crash-after-icon-search ticket.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

It was working fine before. Only after the last 2 or 3 updates did this stop working. It doesn't crash, just doesn't change the icon.
I'm rushing a project and have to get this completed by mid next month. I hope you'll be able to resolve this in due time so that I can work properly.. after all, I'm the one who insisted on using NP in my team. :(

It doesn't crash, just doesn't change the icon.

Yes, please download 3.28.7 Desktop version https://nicepage.com/User/app/downloads the problem was partially fixed by our developers.
Now, when you select an icon, the Editor does not crash, and some icons are added.
We will finally fix the problem as soon as possible and inform you about it.

Please note, as we mentioned in that topic, the problem is caused by the changes on Flaticon's side.

Sorry again for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello.
I have the same problem.
I usa the 3.28.7 Desktop version.

Hi,

Ok, please follow our news, we will inform you ithis https://nicepage.com/questions/198809/nicepage-crash-after-icon-search case when the fix is available.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Thank you

Hi,
what if there is no way for me to upgrade to a newer version of nicepage? im using 3.11.0 and i cant upgrade because then i will be back to a starter plan since my boss didnt want to renew our licence... any ideas?

Update to the latest version and Starter plan.
Renew your license for 40% off and get updates for a year.
Keep using your last version before the updates expired.

Last edited 06 January 2022 by MerlinAZ