Hi,
Thanks for your interest in Nicepage!
Could you please explain to us your exact steps so we could try to reproduce your issue? Also, please make sure that you are trying to install the plugin by following this instruction: https://nicepage.com/doc/67475/installation-of-wordpress-plugin
Also, please make sure that the Nicepage plugin is not installed on your website. We recommend that you check the plugins folder on the server too.
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Sincerely,
Paul C.
Nicepage Support Team
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Last edited 13 October 2021 by Support Team