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Menu not shown on iPad

Roger1922
11 Posts
Roger1922 posted this 01 October 2021
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I have a website with a simple menu. I export it as HTML and load it onto the hosting server. Everything has been working fine for several months, but now, on an iPad in Safari, the menu items are not shown. If you touch the iPad screen where the menu items ought to be, the link works OK. It's just that menu text isn't shown.
The menu displays and works correctly on Edge and Chrome, but on Internet Explorer, I get the message "Internet Explorer restricted this webpage from running scripts or ActiveX controls.", and I have to select "Allow blocked content" to get the menu to work.

I have a website with a simple menu. I export it as HTML and load it onto the hosting server. Everything has been working fine for several months, but now, on an iPad in Safari, the menu items are not shown. If you touch the iPad screen where the menu items ought to be, the link works OK. It's just that menu text isn't shown. The menu displays and works correctly on Edge and Chrome, but on Internet Explorer, I get the message "Internet Explorer restricted this webpage from running scripts or ActiveX controls.", and I have to select "Allow blocked content" to get the menu to work.
menu-ipad
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Support Team
Support Team posted this 01 October 2021

Hi, Roger,

Could you please give us the URL of the website so we could check the issue?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, Roger, Could you please give us the URL of the website so we could check the issue? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Roger1922
11 Posts
Roger1922 posted this 01 October 2021

Hi,
The URL is: https://www.maccflyfishersclub.co.uk

Regards,

Roger

Hi, The URL is: https://www.maccflyfishersclub.co.uk Regards, Roger

Last edited 04 October 2021 by Roger1922

Roger1922
11 Posts
Roger1922 posted this 04 October 2021

An update on this issue.
I re-installed version 3.9.0 of Nicepage and re-generated (exported) the website. The menus now work as expected on an iPad.
So the problem was introduced in a release between 3.9.0 and the current release.
The ipad is an iPad2.

An update on this issue. I re-installed version 3.9.0 of Nicepage and re-generated (exported) the website. The menus now work as expected on an iPad. So the problem was introduced in a release between 3.9.0 and the current release. The ipad is an iPad2.
Support Team
Support Team posted this 04 October 2021

Hi, Roger,

Did you try to rebuild your Menu before you have re-installed version 3.9.0? If not, please try to do that and tell us about the result.

Concerning Internet Explorer, this browser is not completely supported by Nicepage (versions that are older than 11 are not supported; Internet Explorer 11 is partly supported) because this browser is outdated and it cannot fully render modern codes and styles. It is better to use Microsoft Edge.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Roger, Did you try to rebuild your Menu before you have re-installed version 3.9.0? If not, please try to do that and tell us about the result. Concerning Internet Explorer, this browser is not completely supported by Nicepage (versions that are older than 11 are not supported; Internet Explorer 11 is partly supported) because this browser is outdated and it cannot fully render modern codes and styles. It is better to use Microsoft Edge. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Roger1922
11 Posts
Roger1922 posted this 04 October 2021

Thanks for the reply. I'll try rebuilding the menu.
Regards, Roger

Thanks for the reply. I'll try rebuilding the menu. Regards, Roger
Support Team
Support Team posted this 04 October 2021

Hi, Roger,

OK, we are waiting for your response.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Roger, OK, we are waiting for your response. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Roger1922
11 Posts
Roger1922 posted this 17 October 2021

Hi,
I've now re-built the menus and generated the website using Nicepage release 3.28.0.
The menu items still don't appear when using Safari on an iPad2. If you click the screen where the menu text should be, the menu links work. It seems that the issue is that the menu text is not shown.
The URL of the 3.28.0 version is https://www.maccflyfishersclub.co.uk/V218

The URL for the 3.9 version is https://www.maccflyfishersclub.co.uk/V217
The menus work Ok on this version..

Regards

Roger

Hi, I've now re-built the menus and generated the website using Nicepage release 3.28.0. The menu items still don't appear when using Safari on an iPad2. If you click the screen where the menu text should be, the menu links work. It seems that the issue is that the menu text is not shown. The URL of the 3.28.0 version is https://www.maccflyfishersclub.co.uk/V218 The URL for the 3.9 version is https://www.maccflyfishersclub.co.uk/V217 The menus work Ok on this version.. Regards Roger
Support Team
Support Team posted this 18 October 2021

Hi, Roger,

iPad2 is quite an old device with an old version of Safari. Officially, Nicepage supports the latest versions of Safari. This fact may cause your issue with the menu because old versions of browsers cannot fully render modern codes. Do you have a possibility to check your issue on a newer iPad?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Roger, iPad2 is quite an old device with an old version of Safari. Officially, Nicepage supports the latest versions of Safari. This fact may cause your issue with the menu because old versions of browsers cannot fully render modern codes. Do you have a possibility to check your issue on a newer iPad? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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