Issue with video display online

3 Posts

letterboxmusic posted this 28 September 2021

I have three pages on my new website: https://letterboxmusic.com.au/. When I check the pages through preview or through Chrome only local C drive the videos display. Once I upload to the host only one page displays my YouTube Videos but the other pages don't display at all.
I've tried re-creating the page from scratch, but it still won't display the youtube video.
Any ideas?
Thanks
Vic

I have three pages on my new website: https://letterboxmusic.com.au/. When I check the pages through preview or through Chrome only local C drive the videos display. Once I upload to the host only one page displays my YouTube Videos but the other pages don't display at all. I've tried re-creating the page from scratch, but it still won't display the youtube video. Any ideas? Thanks Vic

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Support Team posted this 28 September 2021

Hello Victoria,

All Youtube videos are displayed with Chrome, please check the screen captured video, the sound is on the live site, but the screen recording is not.
http://somup.com/crQu1KrPhQ

Please specify which browser do you have issues with?

...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Victoria, All Youtube videos are displayed with Chrome, please check the screen captured video, the sound is on the live site, but the screen recording is not. http://somup.com/crQu1KrPhQ Please specify which browser do you have issues with? ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

3 Posts

letterboxmusic posted this 04 October 2021

Thank you!
I just needed to empty the cache on Chrome.

Thank you! I just needed to empty the cache on Chrome.

Support Team posted this 04 October 2021

Hello Victoria,

Thank you for the feedback.

Glad you have sorted it out.
Let us know if you have any other questions.

...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Victoria, Thank you for the feedback. Glad you have sorted it out. Let us know if you have any other questions. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Issue with video display online

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