Inatall Error on todays update

54 Posts

carlfarring posted this 22 September 2021

Using joomla 4 and installing todays version I get the following error:

My name is Mark, and we are speaking about the problems you are having with an install for liveswelived.com. I find this error in the logs at /home/lwl/logs/liveswelived_com.php.error.log

[22-Sep-2021 18:37:55 UTC] PHP Fatal error: Class FdeditorInstallerJAdministratorWrapper contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (Joomla\Application\AbstractApplication::doExecute) in /home/lwl/public_html/tmp/install_614b7802eba88/FDEDITOR/install.script.php on line 414

Mark Greenhoe

Ticket #09508046

please advise

Using joomla 4 and installing todays version I get the following error: My name is Mark, and we are speaking about the problems you are having with an install for liveswelived.com. I find this error in the logs at /home/lwl/logs/liveswelived_com.php.error.log [22-Sep-2021 18:37:55 UTC] PHP Fatal error: Class FdeditorInstallerJAdministratorWrapper contains 1 abstract method and must therefore be declared abstract or implement the remaining methods (Joomla\Application\AbstractApplication::doExecute) in /home/lwl/public_html/tmp/install_614b7802eba88/FDEDITOR/install.script.php on line 414 Mark Greenhoe Ticket #09508046 please advise

php

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Support Team posted this 22 September 2021

Hello Carl,

Please specify your server's current PHP version.

Thank you.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hello Carl, Please specify your server's current PHP version. Thank you. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

54 Posts

Is Solution

carlfarring posted this 22 September 2021

php 7.4

Support Team posted this 23 September 2021

Hello Carl,

The usual download of the Joomla Extension from https://nicepage.com/download and install to Joomla4 is not ready yet.
Nicepage Extension can be installed with Pages and Editor plugin only, through desktop application export.
If you have White label plugin, please update it in this way only, as you did before, don't forget to choose Version 4:

Let us know if you have any other questions.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Carl, The usual download of the Joomla Extension from https://nicepage.com/download and install to Joomla4 is not ready yet. Nicepage Extension can be installed with Pages and Editor plugin only, through desktop application export. If you have White label plugin, please update it in this way only, as you did before, don't forget to choose Version 4: !j4export.png! Let us know if you have any other questions. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

j4export.png

54 Posts

carlfarring posted this 23 September 2021

I did exactly that before i opened ticket, please advise

54 Posts

carlfarring posted this 24 September 2021

any update?

Support Team posted this 24 September 2021

Hello Carl,

The exact error from your initial question appears only if you download the extension file from the download page and install it to Joomla 4.
Installing plugins from the desktop works properly.
The white label plugin can be updated only this way.

Please send here your project file we would check with local Joomla4.
After that, we might need your access to the admin panel, temporarily.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Carl, The exact error from your initial question appears only if you download the extension file from the download page and install it to Joomla 4. Installing plugins from the desktop works properly. The white label plugin can be updated only this way. Please send here your project file we would check with local Joomla4. After that, we might need your access to the admin panel, temporarily. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

54 Posts

carlfarring posted this 27 September 2021

After I upload the theme and plugin to joomla here is what happens...

https://www.youtube.com/watch?v=-eABlU70UF0

After I upload the theme and plugin to joomla here is what happens... https://www.youtube.com/watch?v=-eABlU70UF0

Support Team posted this 27 September 2021

Hello Carl,

Thank you for the video.
This was very informative.
Our developers reported that this specific issue should be fixed in the future Nicepage updates.

Please let us know if you have any further questions.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Carl, Thank you for the video. This was very informative. Our developers reported that this specific issue should be fixed in the future Nicepage updates. !install-plugin-error.png! Please let us know if you have any further questions. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

install-plugin-error.png

54 Posts

carlfarring posted this 28 September 2021

Any idea of the time frame, stuck on a project and would like to give client time frame if possible.

Support Team posted this 28 September 2021

Hi Carl,

Unfortunately, we have no info on that. As my colleague mentioned above, this issue should be fixed in future Nicepage updates.
...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Carl, Unfortunately, we have no info on that. As my colleague mentioned above, this issue should be fixed in future Nicepage updates. ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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Inatall Error on todays update

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