E-Mail Problem with all Forms in Joomla

nkcdmail
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nkcdmail posted this 25 August 2021
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Hello dear Nicepage team. Please help me. The registrations via our nicepage forms have only been partially received for a few weeks what can that be. We only receive 3 of 10 completed forms. the behavior is very different but there are always some registrations lost. the website always shows that the sending was successful. sometimes the mail arrives and sometimes it just doesn't.
Thank you for your help, I'm slowly desperate.

I've tried PHP and Joomla Form. the smtp settings in the control center of Joomla seem to be correct. the test mails go. And otherwise if I write emails manually to the recipient addresses, they always arrive. just not always the nicepage forms.

It seems that the forms are not always being sent correctly.
I have already contacted the host but everything is ok.

Hello dear Nicepage team. Please help me. The registrations via our nicepage forms have only been partially received for a few weeks what can that be. We only receive 3 of 10 completed forms. the behavior is very different but there are always some registrations lost. the website always shows that the sending was successful. sometimes the mail arrives and sometimes it just doesn't. Thank you for your help, I'm slowly desperate. I've tried PHP and Joomla Form. the smtp settings in the control center of Joomla seem to be correct. the test mails go. And otherwise if I write emails manually to the recipient addresses, they always arrive. just not always the nicepage forms. It seems that the forms are not always being sent correctly. I have already contacted the host but everything is ok.
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Support Team
Support Team posted this 25 August 2021

Hi Noah,

The Nicepage form for Joomla is only a visual form, all the sending process is done on the server side, so I assume that the problem is somewhere there. Please let me know if the form created with the Joomla Form (without Nicepage) works fine?

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Noah, The Nicepage form for Joomla is only a visual form, all the sending process is done on the server side, so I assume that the problem is somewhere there. Please let me know if the form created with the Joomla Form (without Nicepage) works fine? ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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