o.regenbrecht
posted this
18 August 2021
I like Nicepage. I like the updates with many new features. I like its intuitive user experience.
This program is awesome and lets me and my company build nice websites with tons of cool elements and own CSS code when I need it.
I call myself a power user because I made many websites with this program and use it professionally on a daily basis for my money and the money of my company.
And here the pain begins: I have to earn money with this program and therefor it has to work.
Which it obviously doesn't after most of the updates with new content. Since yesterday I made four bug reports after the last update. It costs me hours to find out this bugs, reproduce it and try to workaround.
I don't talk about little problems which are fixable in one day and have no impact on my work - I talk about things like the logos don't resize anymore after an update and I come to a customer site running on wordpress with Nicepage auto-update activated and see the logo in 800x400 on the website. This is not a "little bug" - this is painful and embarassing for me and my company! And then you have a "not-so-nice" customer and have to gift him two months free for his website because of that - so your update behavior costs my company real money, please keep that in mind.
This post is not about crying or gibing the support - the support ist very good and very fast! It is about the decision for me, a company with two ultimate licenses, which webdesign program to use for the next years.
There are many options to fix this issues:
1) Make your quality control better
2) Start a beta testing channel for people like me where we can pre-test the updates and roll back to the last stable version if bugs occur. This doesn't mean, I want to be your quality control - thats not my job, I'm paying your software so you have to do that. But it will help to stop things like with the logo.
So, please don't kick this post into the bin (like companies usually do with criticism). Give it to people who can decide in your company.
I wish you just the best.
Best regards,
Oliver
I like Nicepage. I like the updates with many new features. I like its intuitive user experience.
This program is awesome and lets me and my company build nice websites with tons of cool elements and own CSS code when I need it.
I call myself a power user because I made many websites with this program and use it professionally on a daily basis for my money and the money of my company.
And here the pain begins: **I have to earn money** with this program and therefor **it has to work**.
Which it obviously doesn't after most of the updates with new content. **Since yesterday I made four bug reports** after the last update. It costs me hours to find out this bugs, reproduce it and try to workaround.
I don't talk about little problems which are fixable in one day and have no impact on my work - I talk about things like the logos don't resize anymore after an update and I come to a customer site running on wordpress with Nicepage auto-update activated and see the logo in 800x400 on the website. **This is not a "little bug" - this is painful and embarassing for me and my company!** And then you have a "not-so-nice" customer and have to gift him two months free for his website because of that - so your update behavior costs my company real money, please keep that in mind.
This post is not about crying or gibing the support - the support ist very good and very fast! It is about the decision for me, a company with two ultimate licenses, which webdesign program to use for the next years.
There are many options to fix this issues:
1) Make your quality control better
2) Start a beta testing channel for people like me where we can pre-test the updates and roll back to the last stable version if bugs occur. This doesn't mean, I want to be your quality control - thats not my job, I'm paying your software so you have to do that. But it will help to stop things like with the logo.
So, please don't kick this post into the bin (like companies usually do with criticism). Give it to people who can decide in your company.
I wish you just the best.
Best regards,
Oliver
Vote to pay developers attention to this features or issue.
