Link and background image

bous.dimi
4 Posts
bous.dimi posted this 13 August 2021
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Hello,

I have a problem, when i put a picture as background image on a block, I cant open or click on hyperlink in this bloc. Can you help me ?

Hello, I have a problem, when i put a picture as background image on a block, I cant open or click on hyperlink in this bloc. Can you help me ?
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bous.dimi
4 Posts
Is Solution
bous.dimi posted this 13 August 2021

i am also facing same issue here. When i upload a image on block and expand it. And if we have any action button like Form Submit button or any other its not working.

If i remove background image or if i don't expand the background image , Buttons on Form or navigating button within website is working as expected. Could you please help us in this regards. Any help is highly appreciated, Thank you !!!

Even if I don’t expand image to background my button didn’t work. I have to remove it and everything re-work

> i am also facing same issue here. When i upload a image on block and expand it. And if we have any action button like Form Submit button or any other its not working. > > If i remove background image or if i don't expand the background image , Buttons on Form or navigating button within website is working as expected. Could you please help us in this regards. Any help is highly appreciated, Thank you !!! Even if I don’t expand image to background my button didn’t work. I have to remove it and everything re-work
MerlinAZ
2690 Posts
MerlinAZ posted this 13 August 2021

If you are using version 3.23.0, there is an issue with the links.
It may or may not be your issue.
I would wait for an update.

If you are using version 3.23.0, there is an issue with the links. It may or may not be your issue. I would wait for an update.
NicePage.Jam
1 Posts
NicePage.Jam posted this 13 August 2021

If you are using version 3.23.0, there is an issue with the links.
It may or may not be your issue.
I would wait for an update.

It might be the version issue mine is 3.23.0 on Wordpress but on desktop i used 3.22 and imported project on WordPress. Its hampering all my work :(

> If you are using version 3.23.0, there is an issue with the links. > It may or may not be your issue. > I would wait for an update. It might be the version issue mine is 3.23.0 on Wordpress but on desktop i used 3.22 and imported project on WordPress. Its hampering all my work :(
Support Team
Support Team posted this 15 August 2021

Hi,

I have a problem, when i put a picture as background image on a block,
I cant open or click on hyperlink in this bloc.

We're aware of this issue and our developers are investigating it. They will fix it as soon as possible.
We will let you know when the issue is fixed.

Sorry for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, > I have a problem, when i put a picture as background image on a block, > I cant open or click on hyperlink in this bloc. We're aware of this issue and our developers are investigating it. They will fix it as soon as possible. We will let you know when the issue is fixed. Sorry for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ianrattray
14 Posts
ianrattray posted this 15 August 2021

Same here for me as discovered just as I was launching a major festival. As a result, I missed the announcement time and date trying to work out what was wrong. In the end, I had to strip out all images and backgrounds and what was an attractive landing page is now a bit of a mess and I have a pissed-off client. Not impressed at all. This is something very basic and the fact that it slipped through any quality control is not cool.

Same here for me as discovered just as I was launching a major festival. As a result, I missed the announcement time and date trying to work out what was wrong. In the end, I had to strip out all images and backgrounds and what was an attractive landing page is now a bit of a mess and I have a pissed-off client. Not impressed at all. This is something very basic and the fact that it slipped through any quality control is not cool.
abbrico
14 Posts
abbrico posted this 15 August 2021

3 days old !!! 😡

3 days old !!! 😡
Support Team
Support Team posted this 15 August 2021

Hi,

Unfortunately, due to the weekend, there was a delay in solving this problem.
We hope there will be news from our developers within the next 24 hours. We will contact you as soon as we receive a response from them.

Meanwhile, you can install the previous Nicepage 3.22 version from this page https://nicepage.com/User/app/downloads to make the links work again.

We apologies for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Unfortunately, due to the weekend, there was a delay in solving this problem. We hope there will be news from our developers within the next 24 hours. We will contact you as soon as we receive a response from them. **Meanwhile, you can install the previous Nicepage 3.22 version from this page https://nicepage.com/User/app/downloads to make the links work again.** We apologies for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 15 August 2021

NicePage.Jam, please create a new private case here https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel, list all controls with broken links.

ianrattray, please also create a private case, provide your Nicepage Desktop website exported as a Project and list all controls with broken links.

This will help us solve the problem ASAP.

Thanks in advance for your understanding.
Sorry again for the inconvenience.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

*NicePage.Jam*, please create a new private case here https://nicepage.com/Forum/Topic/Create and provide temporary access to the WP admin panel, list **all controls with broken links**. *ianrattray*, please also create a private case, provide your Nicepage Desktop website exported *as a Project* and list all controls with broken links. This will help us solve the problem ASAP. Thanks in advance for your understanding. Sorry again for the inconvenience. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 16 August 2021

Hi,

Our developers have already fixed the issue with the links, please update Nicepage to the most recent 3.23.2 version https://nicepage.com/User/app/downloads and check on your side.
If you still have any difficulties, please let us know.

Sorry again for the inconvenience.

Thank you for choosing Nicepage.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, Our developers have already fixed the issue with the links, please update Nicepage to the most recent 3.23.2 version https://nicepage.com/User/app/downloads and check on your side. If you still have any difficulties, please let us know. Sorry again for the inconvenience. Thank you for choosing Nicepage. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 16 August 2021 by Support Team

idasollie
6 Posts
idasollie posted this 17 August 2021

This is a problem for me as well! I have the newest version 3.23.2

This is a problem for me as well! I have the newest version 3.23.2
idasollie
6 Posts
idasollie posted this 17 August 2021

I have 2.32.2, the newest version. This is still a problem for me!!

Hi,

Our developers have already fixed the issue with the links, please update Nicepage to the most recent 3.23.2 version https://nicepage.com/User/app/downloads and check on your side.
If you still have any difficulties, please let us know.

Sorry again for the inconvenience.

Thank you for choosing Nicepage.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

I have 2.32.2, the newest version. This is still a problem for me!! > Hi, > > Our developers have already fixed the issue with the links, please update Nicepage to the most recent 3.23.2 version https://nicepage.com/User/app/downloads and check on your side. > If you still have any difficulties, please let us know. > > Sorry again for the inconvenience. > > Thank you for choosing Nicepage. > > > > ................................................... > Sincerely, > Susanna I. > Nicepage Support Team > > Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 > Follow us on Facebook: http://facebook.com/nicepageapp
Support Team
Support Team posted this 18 August 2021

Hi,

If the issue still persists on your Joomla site, please try to update the Nicepage Theme on this site.
For this, update the Desktop app to the 3.23.2 version (download from this page https://nicepage.com/User/app/downloads), open your Project and export the Theme following these https://nicepage.com/doc/72666/export-and-update-of-joomla-template-from-app instructions.

If you need further assistance, please create a private case https://nicepage.com/Forum/Topic/Create and provide temporary access to the Joomla admin panel, list all controls with broken links.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, If the issue still persists on your Joomla site, please try to update **the Nicepage Theme** on this site. For this, update the Desktop app to the **3.23.2** version (download from this page https://nicepage.com/User/app/downloads), open your Project and export the Theme following these https://nicepage.com/doc/72666/export-and-update-of-joomla-template-from-app instructions. If you need further assistance, please create a private case https://nicepage.com/Forum/Topic/Create and provide temporary access to the Joomla admin panel, list all controls with broken links. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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