Nicepage Updated I have lost my entire website. Please Help.

david1209
5 Posts
david1209 posted this 31 July 2021
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Please help. Nicepage updated and now I have lost my entire website today. This is a huge problem. Please call me at 307-257-4957.

Please help. Nicepage updated and now I have lost my entire website today. This is a huge problem. Please call me at 307-257-4957.
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MerlinAZ
2708 Posts
MerlinAZ posted this 31 July 2021

Working folder in Documents\Nicepage. It looks like Site_###########.
If it isn't there, check the Recycle Bin.
Preferences > Project folder should point to the Nicepage folder.

Working folder in Documents\Nicepage. It looks like Site_###########. If it isn't there, check the Recycle Bin. Preferences > Project folder should point to the Nicepage folder.

Last edited 31 July 2021 by MerlinAZ

david1209
5 Posts
david1209 posted this 01 August 2021

It was in the recycle bin. I restored the folder. When I try to point to it as the project folder I get an error message. Please see the attached screenshot. It is extremely important that I get this remedied soon. Thank you.

It was in the recycle bin. I restored the folder. When I try to point to it as the project folder I get an error message. Please see the attached screenshot. It is extremely important that I get this remedied soon. Thank you.
MerlinAZ
2708 Posts
MerlinAZ posted this 01 August 2021

You destroyed the Nicepage folder system by moving everything around.
There should be your working folders, Site_#### inside Documents\Nicepage.
The Project folder should point to that Nicepage folder.

You destroyed the Nicepage folder system by moving everything around. There should be your working folders, Site_#### inside Documents\Nicepage. The Project folder should point to that Nicepage folder.
Support Team
Support Team posted this 02 August 2021

David,

When I try to point to it as the project folder I get an error message.

That's correct. You cannot specify a not empty folder as the new project's folder. What is the current Project folder location? Does the Nicepage work properly with this folder? If so, then you can copy the Site_####### folder to this projects folder. Please make sure that the Site_####### contains the site.json file.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

David, > When I try to point to it as the project folder I get an error message. That's correct. You cannot specify a not empty folder as the new project's folder. What is the current Project folder location? Does the Nicepage work properly with this folder? If so, then you can copy the Site_####### folder to this projects folder. Please make sure that the Site_####### contains the site.json file. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
david1209
5 Posts
david1209 posted this 02 August 2021

You are a lifesaver Olivia!! That worked! Thank you so much, you have saved me a tremendous amount of work today!

You are a lifesaver Olivia!! That worked! Thank you so much, you have saved me a tremendous amount of work today!
Support Team
Support Team posted this 02 August 2021

Hello David,

You're welcome!

Feel free to contact us in case you have any further questions.
...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello David, You're welcome! Feel free to contact us in case you have any further questions. ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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