Chrome Preview Error

smoundzouris
2 Posts
smoundzouris posted this 29 July 2021
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When I try to do a chrome preview I get the following error, " Windows cannot find chrome"

Is this a bug or is there something I need to change?

When I try to do a chrome preview I get the following error, " Windows cannot find chrome" Is this a bug or is there something I need to change?
chrome-preview
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Support Team
Support Team posted this 30 July 2021

Hello,

This is a local PC issue, please tell do you have Chrome installed on your PC?
If you do but it is still not working Re-install Chrome using a standalone installer. It’s advisable to use the latest Chrome version.
Please refer to this article from google support to learn more
https://support.google.com/chrome/thread/25508869/chrome-does-not-start-message-cannot-find-chrome-exe-though-this-is-available-on-the-right-place?hl=en
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello, This is a local PC issue, please tell do you have Chrome installed on your PC? If you do but it is still not working Re-install Chrome using a standalone installer. It’s advisable to use the latest Chrome version. Please refer to this article from google support to learn more https://support.google.com/chrome/thread/25508869/chrome-does-not-start-message-cannot-find-chrome-exe-though-this-is-available-on-the-right-place?hl=en ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
smoundzouris
2 Posts
smoundzouris posted this 02 August 2021

Yes, I have the latest version of Chrome installed and it is set as my default Browser. i Tried your suggestions and the suggestions in the link you provided and it still doesn't work. when I downloaded the software, it worked. then suddenly stopped. Any other suggestions?

Yes, I have the latest version of Chrome installed and it is set as my default Browser. i Tried your suggestions and the suggestions in the link you provided and it still doesn't work. when I downloaded the software, it worked. then suddenly stopped. Any other suggestions?
Support Team
Support Team posted this 03 August 2021

Hello STEVEN,

Please clarify your words once again - when I downloaded the software, it worked. then suddenly stopped. - what exact software is in question right now - Chrome as browser or Nicepage desktop application?
As for now, you have a desktop application that works ok the issue is only with Chrome as a browser with the preview function but there is no issue with Chrome as the browser itself, correct?

Please reproduce the error following this instruction:

  1. Create an empty debug.txt file in the following folder:
    %APPDATA%\Nicepage
  2. restart the application
  3. Provide the Nicepage team with the log file:
    3.1. send debug.txt file to the support team
    3.2. if possible, start Nicepage application >> click F12 (for Windows) >> switch to the "Console" tab >> reproduce the issue and provide the console log (txt file or screenshot)

Let us know the result, please.
...................................................
Sincerely,
Anna T
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello STEVEN, Please clarify your words once again - *when I downloaded the software, it worked. then suddenly stopped.* - what exact software is in question right now - Chrome as browser or Nicepage desktop application? As for now, you have a desktop application that works ok the issue is only with Chrome as a browser with the preview function but there is no issue with Chrome as the browser itself, correct? Please reproduce the error following this instruction: 1. Create an empty debug.txt file in the following folder: %APPDATA%\Nicepage 2. restart the application 3. Provide the Nicepage team with the log file: 3.1. send debug.txt file to the support team 3.2. if possible, start Nicepage application >> click F12 (for Windows) >> switch to the "Console" tab >> reproduce the issue and provide the console log (txt file or screenshot) Let us know the result, please. ................................................... Sincerely, Anna T Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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