error when trying to save

Hi Ian,

Thanks for contacting us

Please specify where does the issue occur.

We would appreciate it if you want to include more information in your report that will help us recreate the issue you're experiencing.

Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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Thank you for the prompt reply. After a panic about what was going on, a reboot seemed to sort the problem out although I lost several pages and had to rebuild and re-link them.

What I tried to do was move the files from online storage to a network server I have here in the office. To be frank, I have struggled with the whole setup of how the program saves and backups files. I'm sure it makes sense to people in your office but my goodness it takes a lot of getting your head around. It's just not intuitive because of the use of numbers rather than file names.

That's absolutely OK, Ian,

After a panic about what was going on, a reboot seemed to sort the problem out although I lost several pages and had to rebuild and re-link them.

But what about the "autosave" option? was it switched off? Maybe you could remember your previous actions before the error appears?

What I tried to do was move the files from online storage to a network server I have here in the office. To be frank, I have struggled with the whole setup of how the program saves and backups files. I'm sure it makes sense to people in your office but my goodness it takes a lot of getting your head around. It's just not intuitive because of the use of numbers rather than file names.

We understand your frustrations, but you should've contact us directly if you have any questions or concerns. Please specify your issues with not intuitive interface, so we could raise the topic regarding that on our next meeting with the management.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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OK, I will do that. GIve me a few hours and I will get back to you.

Sure. Take your time.
Whenever you have a free time.
Thank you.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

That's absolutely OK, Ian,

After a panic about what was going on, a reboot seemed to sort the problem out although I lost several pages and had to rebuild and re-link them.

But what about the "autosave" option? was it switched off? Maybe you could remember your previous actions before the error appears?

What I tried to do was move the files from online storage to a network server I have here in the office. To be frank, I have struggled with the whole setup of how the program saves and backups files. I'm sure it makes sense to people in your office but my goodness it takes a lot of getting your head around. It's just not intuitive because of the use of numbers rather than file names.

We understand your frustrations, but you should've contact us directly if you have any questions or concerns. Please specify your issues with not intuitive interface, so we could raise the topic regarding that on our next meeting with the management.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

It is not so much the interface that I find non-intuitive it's the file structure that baffles me. I have attached two screenshots. One of a selection of some of the sites I'm working on and the second of the corresponding files. My issue is what file belongs to which site. I'm presuming each of the numbered files belongs to one of the sites that I've put together. At the very least the names of the files should correspond with the name of the site and then at least I know where to start.

I also have to work remotely and other than exporting a project at whatever stage it is at and then importing it again on my laptop I've been unable to find a way to synchronize up the websites on my office and mobile computers.

We appreciate you a lot for this. Thanks for the detailed and clear explanation, we'll take it into consideration and pass it forward.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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