Issues with Exporting, Style doesnt work??

Hi John,

When you exported the theme and pages as HTML, you got the folder with the HTML site. So please make sure that you have uploaded all files from this folder on your server.

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Sincerely,
Susanna I.
Nicepage Support Team

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Hey Susanna,

I have uploaded exact files and all that jazz.
Don't believe i've placed in the wrong folder, since it still loading from the internet but just poor form (style)

https://ibb.co/CvGHdyj

Last edited 29 July 2021 by Renowned Performer

Hi John,

We checked your webpage and can see that all styles work correctly.

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Sincerely,
Negat Veri
Nicepage Support Team

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Last edited 29 July 2021 by Support Team

Hey Negat,

Trying to nail down the cause but on mobile iOS safari and firefox on desktop it doesnt load properly, works fine in safari & chrome on desktop. But the other two it doesnt?

Regards,
John

Last edited 29 July 2021 by Renowned Performer

Hi John,

I've checked your website in Chrome and Firefox and I see that the layout look the same in both browsers. But images are missing. They return 404 error:
https://johndoesocial.com.au/images/Untitled-3.png

Most probably these images are missing from the /images folder on the server. I recommend that you upload the problem website again to the empty folder on the server and then compare all files and images with the exported folder. It is possible that you lost some files or parts of files during uploading to the server.

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Sincerely,
Olivia
Nicepage Support Team

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Hey Olivia,

Bit unusual, not sure why its not working on my firefox or my mobile iOS Safari.

Heres a comparison.
This one is Chrome

And here is what it looks like in firefox

And this is what shown on mobile iOS Safari

Didn't expect such inconsistency, concerned how clients may view the page due to these issues.

Last edited 29 July 2021 by Renowned Performer

Hi John,

The website look ok on my side in FF except for missing images:

Please check the images folder on the server and compare it with the images folder in the exported website that looks ok in the browser.

In your case this could some link of caching issue.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hey Olivia,
Appreciate the response didn't realize the cache file could affect the visuals so much and I guess changing theme will do it.
So I've added some code in the header of my HTML

  <meta http-equiv=“Pragma” content=”no-cache”>
  <meta http-equiv=“Expires” content=”-1″>
  <meta http-equiv=“CACHE-CONTROL” content=”NO-CACHE”>

Hopeful that it'll prevent the website from causing those graphical issues in the future.
Thanks for the active response! Been a solid experience so far.

Last edited 30 July 2021 by Renowned Performer

Hello John,

Thanks for keeping us informed and for using Nicepage.
Please contact us any time when help is needed.

...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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