Why does a form with radio buttons always sends last item?

Hi,

It is better to test the form on the server where email sending is configured. In this case, you should receive the selected option in the email. If not please provide us with the link to the website and an example of the received email and Form input data.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia
Not sure that would help. The place where the code is served won't change how the browser deals with the form, or JQuery handles the posting body creation.

Have I misunderstood something?
Regards
Dom

Hi Dominic,

I've tested the Form on my test Joomla website. It sends the selected option properly. Therefore if you encounter the issue with email sending on the real server, please let us know. The browser preview in the Desktop app does not provide email sending functionality. Therefore the Form is not working.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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I’m confused about the email part. I’ve not mentioned email? Why does email come in to this?
And, why does email effect the value from another element? That is, the radio button called location?
I’m also rendering this in chrome not the desktop. The form works correctly if I drop radio or select type elements.

Last edited 28 July 2021 by domfarr

Hi,

The HTML form itself is just the place that collects the data. It does not do anything. What it does depends on the server script you're using. Nicepage Form is called Contact Form. The script we provide with the form sends an email to the address specified under the Form settings with the form input data. This is a server script. It does not work in the browser preview. The website should be uploaded to the server where you configured email sending.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Hi Olivia

Thank you for the attention on this, I appreciate the time.

I still think we are talking about different issues.

I have a working form. It sends data to my Mailchimp audience via the html form action I configure in the Nicepage app .

The values are sent to the URL configured, and data appear in my Mailchimp audience.

I can use email, or other strings like name.

I don't need to host this anywhere, it runs in the browser from selecting Chrome preview.

There is no server. There is no service side scripting needed. I'm not executing this in Joomla or Wordpress. I can host these HTML, JS, CSS files on a file system and it will work.

The only issue is when I have a radio group in the html form.

When executing the HTML, JS, CSS on chrome, and I complete the form I can see the data being sent successfully to Mailchimp, but the radio selected is wrong. It is always the last item in the list.

Network inspection shows the follow data being POST to the URL

EMAIL=testname13%40testname13.com&NAME=testname13&INSTAGRAM=testname13&RADIOBUTTON=Item3

Please note the RADIOBUTTON value is Item3, not Item1 selected in the form (see image)

I hope this has set the stage for a better understanding. I'm confident with web development, 20 years on that front, but this is my first experience with Nicepage, and there I have much to learn.

Regards

Hi Dominic,

So, you're sending emails with MailChimp. Unfortunately select, checkbox, and radiobutton fields are not supported for this type of submit.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Indeed I am using a simple form with a URL action.

Is there a feature | bug I can contribute to in the Nicepage source code to include these types of html elements?

Is there somewhere in the documentation that states these are not supported?

Thanks

Hi Dominic,

These fields are not supported for the MailChimp option only. And there is no easy solution for MailChimp. Unfortunately, it is not mentioned in the documentation as these fields are quite a new feature, and support is not yet implemented because it is not so popular submit type.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Thanks, Olivia.

Not sure it is that difficult. I built a separate page today for my form with JQuery + core JS to handle the missing elements, and Mailchimp accepted them without change...all done in a few hours. Perhaps the Nicepage.js is the barrier to this.

Anyway, many thanks for your time and effort with me on this.

Regards

Hi Dominic,

Sorry for the delay. We have transferred your comments to our managers and added your request to our wishlist.
Please follow our news.

Thank you.

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Sincerely,
Susanna I.
Nicepage Support Team

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