My Old pages are not showing after installing Nicepage Plugin

Hi,

Thanks for contacting us

Can you please elaborate more on your issue and specify which old pages are not showing on the website?

For the backup we would advise you to contact your hosting support.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

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See what happens here, I have an old joomla site. so I thought of redesigning my homepage. so I installed Nicepage Plugin. When it got installed. i started your first tour of nicepage. after the tour it seems like nicepage has applied its Menu and my old menu got lost. when I tried preview my homepage then it is showing 404 component not found error. I checked all my articles are present.

I am attaching the snapshot of error.

you can check snapshot here : https://ibb.co/Y2D0wVC

Thanks, we see the issue on your website - http://travellerstoursandsafaris.com/

Try the following
1. Open the configuration.php file lying in your hosting directory
2. Search for string var $sef
3. Change its value from previous var $sef = '1'; to var $sef = '0';
4. Try now and let us know if it works for you.

If it's doesn't help, we would advise you to contact your hosting support to resolve the 404 error.

Thank you for understanding.
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.

Thanks a lot for your reply. I am newbie in this. Can you please let me know from where i could get the configuration.php file. Do i need ftp details for this.

You can find the file Configuration.php in your hosting directory, from your hosting CPanel >> file manager, or through FTP by using any of the FTP clients (so you will need ftp details for this, yes)

If you are a newbie, we advise you strongly to contact your hosting customer support.

Thank you
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.