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Issues with Header

eli1023
2 Posts
eli1023 posted this 26 July 2021
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I'm having an issue with linking a phone number to a label. It's not letting me in the Edit Page. Can you help? Phone number on website should be 561.412.IFIX.

I'm having an issue with linking a phone number to a label. It's not letting me in the Edit Page. Can you help? Phone number on website should be 561.412.IFIX.

Last edited 26 July 2021 by eli1023

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Support Team
Support Team posted this 26 July 2021

Hello

Could you please attach screenshots and explain in more detail where and how you adding your phone number?
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Could you please attach screenshots and explain in more detail where and how you adding your phone number? ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
eli1023
2 Posts
eli1023 posted this 27 July 2021

I've attached 2 pics. The published site (best1) has a phone number on it. I need to change the label to 561-412-IFIX. Second picture is the template on Nicepage. I can't remove or edit the phone number. I also cannot add another in the same vicinity. I can't remove the phone number from first pic.

I've attached 2 pics. The published site (best1) has a phone number on it. I need to change the label to 561-412-IFIX. Second picture is the template on Nicepage. I can't remove or edit the phone number. I also cannot add another in the same vicinity. I can't remove the phone number from first pic.
Support Team
Support Team posted this 28 July 2021

Hello

We can see that you use Theme Template. So your website uses the Header from Theme and you can't edit the Header with Nicepage Plugin.
In that case, you can change your header and edit the mobile number in Nicepage Desktop.
After that update your Theme in your CMS and inform us about results.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello We can see that you use Theme Template. So your website uses the Header from Theme and you can't edit the Header with Nicepage Plugin. In that case, you can change your header and edit the mobile number in Nicepage Desktop. After that update your Theme in your CMS and inform us about results. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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