Damon

dtvfx
1 Posts
dtvfx posted this 25 July 2021
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Hi there - I had started making my site with you using the Windows app, but I went to open it again today but I had to log in again from scratch...then when I got authenticated my site wasn't there at all?
Any ideas on this?
Thanks in advance,
Damon.

Hi there - I had started making my site with you using the Windows app, but I went to open it again today but I had to log in again from scratch...then when I got authenticated my site wasn't there at all? Any ideas on this? Thanks in advance, Damon.
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MerlinAZ
2769 Posts
MerlinAZ posted this 25 July 2021

Your working site should be inside the Documents\Nicepage folder.
Site_######## is what it’s called.
If it’s not there check the recycle bin.
Also make sure your Preferences points to the Nicepage folder.

Your working site should be inside the Documents\Nicepage folder. Site_######## is what it’s called. If it’s not there check the recycle bin. Also make sure your Preferences points to the Nicepage folder.

Last edited 25 July 2021 by MerlinAZ

Support Team
Support Team posted this 26 July 2021

Hello Damon,

Authentication renewal doesn't clear up your local PC application dashboard, please look into the backup folder to find your projects.

preferences-backup.png

Let us know if you have any other questions.
Thank you.
...................................................
Sincerely,
Anna T.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Damon, Authentication renewal doesn't clear up your local PC application dashboard, please look into the backup folder to find your projects. !preferences-backup.png! Let us know if you have any other questions. Thank you. ................................................... Sincerely, Anna T. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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