Problems on Mac with menu and more

randomhh
2 Posts
randomhh posted this 13 December 2018
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I work with a Mac. I think Nicepage was not designed for that. And maybe I'm a beta tester as well.

My newly recognized problem: Obviously, the desktop version does not give me the option to edit the menu correctly (see Schreenshot).

edit-menu

And next problem:

export options

I bought the program (coming from an early version of Artisteer) after a (too?) short test. Bought for a customer project. And unfortunately I hardly have time to work on problems.

And please: Do not use background music for your next videos!

Kind Regards
Barbara

I work with a Mac. I think Nicepage was not designed for that. And maybe I'm a beta tester as well. My newly recognized problem: Obviously, the desktop version does not give me the option to edit the menu correctly (see Schreenshot). ![edit-menu][1] And next problem: ![export options][2] I bought the program (coming from an early version of Artisteer) after a (too?) short test. Bought for a customer project. And unfortunately I hardly have time to work on problems. And please: Do not use background music for your next videos! Kind Regards Barbara [1]: http://virtuell-online.de/edit-menu.jpg [2]: http://virtuell-online.de/different-export-options.jpg

Last edited 13 December 2018 by randomhh

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Support Team
Support Team posted this 05 November 2019

Hi Cynthia,

We have seen another case from you regarding this problem. And we have replied in your private case, let's continue the discussion in that case.

...................................................
Sincerely,
Hella
Nicepage Support Team

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Hi Cynthia, We have seen another case from you regarding this problem. And we have replied in your private case, let's continue the discussion in that case. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
cynthialo
50 Posts
cynthialo posted this 05 November 2019

Hi,

I've been having problems with the Nicepage plugin on my Mac when using Chrome. However when I use the same plugin (the same Joomla site) on Chrome on the pc it works. The problem om the Mac is that I can't save whatever I change. More or less the same error message on this troubleshooting page:

https://nicepage.com/doc/article/26197/unable-to-edit-and-save-in-joomla-extension-and-wordpress-plugin

Hi, I've been having problems with the Nicepage plugin on my Mac when using Chrome. However when I use the same plugin (the same Joomla site) on Chrome on the pc it works. The problem om the Mac is that I can't save whatever I change. More or less the same error message on this troubleshooting page: https://nicepage.com/doc/article/26197/unable-to-edit-and-save-in-joomla-extension-and-wordpress-plugin
Support Team
Support Team posted this 19 February 2019

Hi Lemuel,

Thank you for your answer, now it's clear.
...................................................
Sincerely,
Elena
Nicepage Support Team

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Hi Lemuel, Thank you for your answer, now it's clear. ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
ljordan2
61 Posts
ljordan2 posted this 18 February 2019

"ljordan2,

Unfortunately, the described issue with Header is not quite clear to me. Could you please explain it in more details in a new private topic."

I am not sure what is happening with the post, but there was another post on this topic that I was replying to and it is not here. But basically, I was just pointing out that you could put images and other items in the header portion by expanding it. You can also reposition the menu location in the header etc.

"ljordan2, Unfortunately, the described issue with Header is not quite clear to me. Could you please explain it in more details in a new private topic." I am not sure what is happening with the post, but there was another post on this topic that I was replying to and it is not here. But basically, I was just pointing out that you could put images and other items in the header portion by expanding it. You can also reposition the menu location in the header etc.
Support Team
Support Team posted this 14 December 2018

Hi

Barbara,

We appreciate that you have chosen Nicepage and are happy to see you as our customer.
As far as I understood, a slight mismatch between video tutorial and your Nicepage version confused you.
Let me assure you, that it is ok because the video was made with one of the first program versions. Since then Nicepage was improved and it affected menus a bit. Global sense remained the same, only the description changed a little.
So, when it comes to "Edit menu" option, that previously was in the floated menu, it was reduced for the menu to become compact, concise and include the most often used options. Also, all the functions, that were in previous versions, were preserved and new ones were added. Menu control is available on the right side with full functionality.
Export from Nicepage was also improved. As you see, previously you could choose only one option - to export Theme and content, to export only the Theme or to export only content. You can see that in the latest versions export became more flexible and obtained additional option. Now you can choose either one option for export or to choose them all: Theme, Pages and Editor Plugin (equal to "Content") and the new option that is very useful - Include Nicepage Project. The last one helps you export Nicepage project, that later can be imported back to the Nicepage.
I hope it became a bit clear and you will like our improvements.
Please feel free to contact us if you have any further questions: https://nicepage.com/forum

ljordan2,

Unfortunately, the described issue with Header is not quite clear to me. Could you please explain it in more details in a new private topic.

...................................................
Sincerely,
Elena
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi **Barbara**, We appreciate that you have chosen Nicepage and are happy to see you as our customer. As far as I understood, a slight mismatch between video tutorial and your Nicepage version confused you. Let me assure you, that it is ok because the video was made with one of the first program versions. Since then Nicepage was improved and it affected menus a bit. Global sense remained the same, only the description changed a little. So, when it comes to "Edit menu" option, that previously was in the floated menu, it was reduced for the menu to become compact, concise and include the most often used options. Also, all the functions, that were in previous versions, were preserved and new ones were added. Menu control is available on the right side with full functionality. Export from Nicepage was also improved. As you see, previously you could choose only one option - to export Theme and content, to export only the Theme or to export only content. You can see that in the latest versions export became more flexible and obtained additional option. Now you can choose either one option for export or to choose them all: Theme, Pages and Editor Plugin (equal to "Content") and the new option that is very useful - Include Nicepage Project. The last one helps you export Nicepage project, that later can be imported back to the Nicepage. I hope it became a bit clear and you will like our improvements. Please feel free to contact us if you have any further questions: https://nicepage.com/forum **ljordan2**, Unfortunately, the described issue with Header is not quite clear to me. Could you please explain it in more details in a new private topic. ................................................... Sincerely, Elena Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 14 December 2018 by Support Team

ljordan2
61 Posts
ljordan2 posted this 14 December 2018

There is a workaround. I expanded the header area. Then you can add grids in the header and place images, you can then move the menu and logo around to anyplace you want. I am attaching some images that might make it clearer. The header actually has a grid that is two rows in it.

There is a workaround. I expanded the header area. Then you can add grids in the header and place images, you can then move the menu and logo around to anyplace you want. I am attaching some images that might make it clearer. The header actually has a grid that is two rows in it.
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