licence

suaver
1 Posts
suaver posted this 02 July 2021
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Dear sir or madam,

I purchased a lifelong Nicepage pro License a year ago. Currently I get pop-ups that that I need to pay for additional updates. Is this true? This is not clear to me. Furthermore, when i tried to go to support page with the pro license account I couldn't sign into my account. I tried the reset password option where you get a link sent to your email, but I never received a link (I tried it 6 times). I had to make another account on the same email address to post this question and now I am worried that I might lose the work I already saved on the "old" account with the email address.

Most importantly, I was wondering about the fact that I need to pay for updates. Is this a new implementation because I payed extra to have the "lifetime" feature. I do not really like inconsistencies to be honest

Kind regards

Dear sir or madam, I purchased a lifelong Nicepage pro License a year ago. Currently I get pop-ups that that I need to pay for additional updates. Is this true? This is not clear to me. Furthermore, when i tried to go to support page with the pro license account I couldn't sign into my account. I tried the reset password option where you get a link sent to your email, but I never received a link (I tried it 6 times). I had to make another account on the same email address to post this question and now I am worried that I might lose the work I already saved on the "old" account with the email address. Most importantly, I was wondering about the fact that I need to pay for updates. Is this a new implementation because I payed extra to have the "lifetime" feature. I do not really like inconsistencies to be honest Kind regards
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MerlinAZ
2706 Posts
MerlinAZ posted this 03 July 2021

The license is lifetime.
You can use the last version released before your license expires indefinitely.
If you want another year of updates and fixes, you need to pay for the additional year.
It's 40% off the full price.

The license is lifetime. You can use the last version released before your license expires indefinitely. If you want another year of updates and fixes, you need to pay for the additional year. It's 40% off the full price.
Support Team
Support Team posted this 05 July 2021

Hi,

As you can see on the Purchase page, the license goes with the free updates for one year, you can still use the latest version you have now for the lifetime, but you cannot install new updates without extending the free updates period for one more year. It's up to you, the license is lifetime and you can use that current version as long as you wish.

Regarding the issue with your account, please let me know the exact e-mail you have used for your original account with the purchase.

...................................................
Sincerely,
Hella
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, As you can see on the Purchase page, the license goes with the free updates for one year, you can still use the latest version you have now for the lifetime, but you cannot install new updates without extending the free updates period for one more year. It's up to you, the license is lifetime and you can use that current version as long as you wish. Regarding the issue with your account, please let me know the exact e-mail you have used for your original account with the purchase. ................................................... Sincerely, Hella Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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