YouTube videos don't scale

Hi, Owen,

Thanks for purchasing our product!

For a better understanding, could you please make a few screenshots demonstrating your problem?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, Owen, Thanks for purchasing our product! For a better understanding, could you please make a few screenshots demonstrating your problem? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Please see attached - one pic of a computer screen where the videos show properly, and the other on a phone where they are cropped to a square.

Please see attached - one pic of a computer screen where the videos show properly, and the other on a phone where they are cropped to a square.

Hi, Owen,

We suppose that this behavior is normal in terms of YouTube videos with a thumbnail. Unfortunately, we cannot do anything with it.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, Owen, We suppose that this behavior is normal in terms of YouTube videos with a thumbnail. Unfortunately, we cannot do anything with it. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Hmmm, it doesn't happen with my Google sites or my Squarespace sites.

Hmmm, it doesn't happen with my Google sites or my Squarespace sites.

Hi, Owen,

Have you added the same videos on your Nicepage page and Google and Squarespace websites?
Could you please provide a link to the page that demonstrates the issue?

...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, Owen, Have you added the same videos on your Nicepage page and Google and Squarespace websites? Could you please provide a link to the page that demonstrates the issue? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Last edited 06 August 2021 by Support Team

http://www.saatnas.com/bngvel has a YouTube video that displays properly on a phone or tablet. Made with Squarespace.

https://sites.google.com/view/wa-media-learning-resources/alumni/alumni-videos?authuser=0 has YouTube videos that display properly on a phone or tablet. Made with Google Sites.

http://www.saatnas.com/bngvel has a YouTube video that displays properly on a phone or tablet. Made with Squarespace. https://sites.google.com/view/wa-media-learning-resources/alumni/alumni-videos?authuser=0 has YouTube videos that display properly on a phone or tablet. Made with Google Sites.

Hi, Owen,

In the Mobile View, try decreasing the height of your Videos that are cropped.
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, Owen, In the Mobile View, try decreasing the height of your Videos that are cropped. ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Hi Paul,

Are you suggesting that I make my embedded videos so small that they don't require auto-scaling to fit on a phone? That would make them very small in a computer web browser, no?

Cheers,

Owen.

Hi Paul, Are you suggesting that I make my embedded videos so small that they don't require auto-scaling to fit on a phone? That would make them very small in a computer web browser, no? Cheers, Owen.

Hi Owen,

You can change the height and width of the video depending on the device used.
You could see the different screen options at the top of the Nicepage Desktop

If you change the height in mobile view it will not affect other screens. Please make all changes from bigger screens to smaller ones - it's the best way for proper responsiveness.
...................................................
Sincerely,
Negat Veri
Nicepage Support Team

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Hi Owen, You can change the height and width of the video depending on the device used. You could see the different screen options at the top of the Nicepage Desktop ![enter image description here][1] If you change the height in mobile view it will not affect other screens. Please make all changes from bigger screens to smaller ones - it's the best way for proper responsiveness. ................................................... Sincerely, Negat Veri Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp [1]: https://i.postimg.cc/gk6zwHK1/image.png

OK, that seems to work. But it's a lot of mucking around to do that for every video and every device.

I have embedded other videos using html iframe - they still look terrible.

OK, that seems to work. But it's a lot of mucking around to do that for every video and every device. I have embedded other videos using html iframe - they still look terrible.

Hi, Owen,

It is advisable to use the Video Element for embedding videos to Nicepage pages.

Could you please demonstrate the videos that have been embedded using HTML?
...................................................
Sincerely,
Paul C.
Nicepage Support Team

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Hi, Owen, It is advisable to use the Video Element for embedding videos to Nicepage pages. Could you please demonstrate the videos that have been embedded using HTML? ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

They are in-house and are Microsoft Stream videos, so it's a bit tricky. I can point you to a page with both Youtube and Stream embeds though.

https://sccweb.scea.wa.edu.au/whatson/Media.html

They are in-house and are Microsoft Stream videos, so it's a bit tricky. I can point you to a page with both Youtube and Stream embeds though. https://sccweb.scea.wa.edu.au/whatson/Media.html

Hi, Owen,

Please make sure that you have embedded Microsoft Stream videos following this instruction: https://docs.microsoft.com/en-us/stream/portal-embed-video
...................................................
Sincerely,
Paul C.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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Hi, Owen, Please make sure that you have embedded Microsoft Stream videos following this instruction: https://docs.microsoft.com/en-us/stream/portal-embed-video ................................................... Sincerely, Paul C. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp