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I would uninstall it, reboot, and try again to install it with your antivirus temporarily turned off.

thanks
Virus protection switched off, restarted, still the same error message and Nicepage does not start!

Hi,

On which drive system is installed?
Did you change the path to the system /Documents folder?

...................................................
Sincerely,
Olivia
Nicepage Support Team

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Olivia
Windows 10 operating system
how can i change the path
do I have to turn off virus protection

Hi Albert,

I mean the system drive c:\ or d:\?
Nicepage installer cannot find the path to the system /Documents directory. Usually, it happens if you move it somewhere or it does not have enough permissions: c:\Users\USER_NAME\Documents\

Do you see the /Nicepage folder in this directory?
Please try caching the projects folder manually:

1) open %APPDATA%\Nicepage\config.json file for editing. Please backup it before editing.
2) find the line with the projects folder. For example, in my case this is:

"projectsFolder": "D:\\NP projects\\Nicepage1",

3) change the path to the different EMPTY folder. For example:

 "projectsFolder": "D:\\olivia\\work\\Nicepage",

Save the file and restart Nicepage. Does the issue continue?

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
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