Support Team
posted this
17 May 2021
Hi Giuseppe,
Thanks for contacting us
Can I retrieve it from the server or through Nicepage or other program?
Could you please specify? Because you've used Desktop App and Online Builder, but you have the license for Desktop App of Designer App Package.
If it's Online, we can check. But if your project in Desktop App, your PC is the only storage for your projects, as we do not have access to it.
Open please in your Desktop App profile >> Preferences
Follow the path for the Project folder and Backup folder and check these folders if you have your needed project there.
We can see that you are using the last version, did you do backup for your Desktop Project?
Thanks,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.
Hi Giuseppe,
Thanks for contacting us
> Can I retrieve it from the server or through Nicepage or other program?
Could you please specify? Because you've used Desktop App and Online Builder, but you have the license for Desktop App of Designer App Package.
If it's Online, we can check. But if your project in Desktop App, your PC is the only storage for your projects, as we do not have access to it.
Open please in your Desktop App profile >> Preferences
!profile-preferences.png!
Follow the path for the Project folder and Backup folder and check these folders if you have your needed project there.
!preferencesv13--2-.png!
We can see that you are using the last version, did you do backup for your Desktop Project?
Thanks,
...................................................
Sincerely,
Ahmad M.
Nicepage Support Team
Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1.
Follow us on Facebook: http://facebook.com/nicepageapp.