Suddenly no url for logo--site malfunctioning badly

34 Posts

lyndajchan posted this 04 May 2021

I have received a notice from Google that my logo is missing a URL. In addition, my website has disappeared. If I type in the site url, it gives me a blog page that isn't even in my site! I have also disappeared from Google search--again. I didn't do anything to my logo, or my site, for a while now, so please help me sort this out. Thank you. UPDATE: I republished, and my website reappeared after a while, but I am still waiting for Google to verify that the logo url is fixed. HOWEVER, I don't know what caused this to begin with, and that is the real problem. I can't have my website just disappearing. Is this a bug that you have experienced? Why did my logo url disappear? Will you be adding site maps? (Google recommended this to me as well).

Last edited 05 May 2021 by lyndajchan

logo-url

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Support Team posted this 05 May 2021

Hello Lynda,

Thank you for provided information, checked your site lyndajchan.com works ok now.

checked with Google structure data testing:

and checked advanced test

We do not have information for now why this issue appeared, please ask your Google support too.
There is no possibility to load an external file to the nicepage.com hosting

If you have other questions, please feel free to contact us.
...................................................
Sincerely,
Anna T.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Lynda, Thank you for provided information, checked your site **lyndajchan.com** works ok now. !logo1.png! !siteLynda.png! checked with Google structure data testing: !logo2.png! and checked advanced test !logo3.png! We do not have information for now why this issue appeared, please ask your Google support too. There is no possibility to load an external file to the nicepage.com hosting If you have other questions, please feel free to contact us. ................................................... Sincerely, Anna T. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

siteLynda.png

logo1.png

logo2.png

logo3.png

34 Posts

lyndajchan posted this 07 May 2021

Hi Anna,

Yes, thank you, I mentioned in my initial post an update that my site was operating again. Thank you for looking into it.

Not sure what you mean that there is no possibility to load an external file to the nicepage.com hosting. Could you explain?

Thanks!
Lynda

Hi Anna, Yes, thank you, I mentioned in my initial post an update that my site was operating again. Thank you for looking into it. Not sure what you mean that there is no possibility to load an external file to the nicepage.com hosting. Could you explain? Thanks! Lynda

Support Team posted this 07 May 2021

Hello Lynda,

It was regarding your question about site maps - as for now this feature is not implemented, there is no possibility to load an external file to the nicepage.com hosting.
Let us know if you have further questions.

..................................................
Sincerely,
Anna T.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Lynda, It was regarding your question about site maps - as for now this feature is not implemented, there is no possibility to load an external file to the nicepage.com hosting. Let us know if you have further questions. .................................................. Sincerely, Anna T. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

Suddenly no url for logo--site malfunctioning badly

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