backup website

9 Posts

elle19862003 posted this 26 April 2021

with the update to version 3.13.2 I can't get my work created with 3.12.1 to open. i can't understand what is meant by "change backup options from preferences window". urgent!!! thank you

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Support Team posted this 26 April 2021

Hello Elena,
Thank you for using Nicepage!

Could you, please, explain what happens when you try to open the Project that was made in the previous version with the new one? Screenshots can be helpful as well.

The backup options are located in You Profile > Preferences. You can choose your backup folder and set the Backup on Update dialog settings.

...................................................
Sincerely,
Lilioneta
Nicepage Support Team

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Hello Elena, Thank you for using Nicepage! Could you, please, explain what happens when you try to open the Project that was made in the previous version with the new one? Screenshots can be helpful as well. The backup options are located in You Profile > Preferences. You can choose your backup folder and set the Backup on Update dialog settings. !backup-folder.png! ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

backup-folder.png

9 Posts

elle19862003 posted this 26 April 2021

I changed the language and the file opened

Support Team posted this 26 April 2021

Hi Elena,

Thanks for your reply.
Unfortunately, we failed to reproduce the issue on our side, please let us know if the issue occurs again and describe all your actions before it occurred.

...................................................
Sincerely,
Susanna I.
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Elena, Thanks for your reply. Unfortunately, we failed to reproduce the issue on our side, please let us know if the issue occurs again and describe all your actions before it occurred. ................................................... Sincerely, Susanna I. Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp

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