thème for client licence

wagon22
19 Posts
wagon22 posted this 19 April 2021
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Hi Nice page team,
I have a client licence on the website http://www.storytelles.com, they are saitsfied, but a little problem. They want to modify the thème (typo, colors, etc...) but they haven't acces to the theme, the option "theme setting for all pages" is grey and doenst work.
Can you help me?
Thanks, regards

Hi Nice page team, I have a client licence on the website http://www.storytelles.com, they are saitsfied, but a little problem. They want to modify the thème (typo, colors, etc...) but they haven't acces to the theme, the option "theme setting for all pages" is grey and doenst work. Can you help me? Thanks, regards
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Support Team
Support Team posted this 19 April 2021

Hello Frédéric,
Thank you for using NicePage!

Please make sure you've selected the correct settings in Site Settings > Client License > Design Pages and Edit Content.

client-license.png

...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hello Frédéric, Thank you for using NicePage! Please make sure you've selected the correct settings in Site Settings > Client License > Design Pages and Edit Content. !client-license.png! ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wagon22
19 Posts
wagon22 posted this 19 April 2021

Thank you for your reponse

Yes, I have selected the correct setting "Design Pages and Edit Content.", but the client haven't acces to the theme.

Maybe another setting?

Thank you, regard

Thank you for your reponse Yes, I have selected the correct setting "Design Pages and Edit Content.", but the client haven't acces to the theme. Maybe another setting? Thank you, regard
wagon22
19 Posts
wagon22 posted this 19 April 2021

Important thing: the client is working on a iMac, maybe the origin of the problem ?

Important thing: the client is working on a iMac, maybe the origin of the problem ?
Support Team
Support Team posted this 19 April 2021

Hi Frédéric,

Seems like your client is trying to edit the theme using the Desktop App. Client License does not include a license for desktop. Your client can edit through CMS plugins only (WordPress, Joomla).

Theme-edit-wp.png

...................................................
Sincerely,
Lilioneta
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi Frédéric, Seems like your client is trying to edit the theme using the Desktop App. Client License does not include a license for desktop. Your client can edit through CMS plugins only (WordPress, Joomla). !Theme-edit-wp.png! ................................................... Sincerely, Lilioneta Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
wagon22
19 Posts
wagon22 posted this 19 April 2021

Hi,
my client is using the nicepage plugin, as show on picture, but she haven't the theme option. nice page Plugin is installed and uptodate

Sreen capture
Hi, my client is using the nicepage plugin, as show on picture, but she haven't the theme option. nice page Plugin is installed and uptodate ![Sreen capture][1] [1]: https://i.postimg.cc/c1cSBpYG/screenshot-nimbus-capture-2021-04-19-15-11-55.png
Support Team
Support Team posted this 19 April 2021

Hi,

This part is not available for editing with a client license. Please note that client licenses are created for content editing only, not for designing. Therefore the options available for client licenses are limited.
Please let us know if you have any further questions.

...................................................
Sincerely,
Olivia
Nicepage Support Team

Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1
Follow us on Facebook: http://facebook.com/nicepageapp

Hi, This part is not available for editing with a client license. Please note that client licenses are created for content editing only, not for designing. Therefore the options available for client licenses are limited. Please let us know if you have any further questions. ................................................... Sincerely, Olivia Nicepage Support Team Please subscribe to our YouTube channel: http://youtube.com/nicepage?sub_confirmation=1 Follow us on Facebook: http://facebook.com/nicepageapp
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